When Top Executives Get Digital Transformation Wrong

digital transformation wrong

At a recent conference, Mike Schlotman, the CFO of US grocery chain Kroger, responded to Amazon’s recent purchase of Whole Foods and what that would mean for the grocery retail industry. He said, “Part of me refuses to believe that everybody is just going to sit at home and everything is going to be brought to their doorstep and nobody is ever going to leave home to do anything again.”

Oh dear.

Could Reducing IT Costs Make Drug Prices Drop?

drug prices technology

Drug prices for Americans under 65 are projected to rise more than 11% in 2017. For consumers and health insurance companies, this is a real challenge as prescription drugs account for 10% of all healthcare spending in the United States. In an increasingly competitive landscape, where consumers can compare and choose cheaper drugs and where insurers want to pay less, pharmaceutical companies are feeling pressure to drive down costs.

IT is at the center of many initiatives designed to reduce the cost of developing and bringing new drugs to market,

McDonald’s Digital Transformation – Wall Street is Loving It

Mcdonalds

What’s hotter than a fresh order of McDonald’s fries? McDonald’s stock price. After years of middling performance, the fast food giant’s shares are up nearly 27% and its $180 per share target price is the highest on Wall Street. What’s the reason? Digital transformation. The digital innovations that McDonald’s is bringing to their restaurants are disrupting the fast food burger industry and changing how a fast food restaurant is perceived.

McDonald’s is rolling out digital innovations

McDonald’s set out to implement digital innovation in its business model;

Solving Healthcare’s Cloud Challenges

cloud healthcare

In our most recent Connectivity Benchmark Report, we surveyed over 951 IT decision makers (ITDMs), and approximately 90% of healthcare IT leaders ranked the adoption of cloud technologies as an “important,” “very important,” or “extremely important” priority for 2017. Why is this so important to the healthcare industry? The typical drivers for cloud adoption (cost savings, better application scalability) are a factor, but there are also industry-specific drivers that have created a sense of urgency around healthcare organizations moving to the cloud.

Better Government Depends on Legacy Modernization

government tech

In 2016, the Government Accountability Office, a US government watchdog, published an account of the oldest government IT systems. The average age of those systems, which handle things like our nuclear forces, our weather satellites, and incidents involving hazardous materials, is 49.8 years. The oldest system, at 56 years old, is the Internal Revenue System that handles taxpayer data and handles refunds, which is  “written in assembly language code — a low-level computer code that is difficult to write and maintain —

Digital Transformation: It’s not a question of “If”, but “How?”

digital transformation mulesoft

Market, technology and legislative trends have created digital transformation needs across industry verticals. The mandate for digital transformation is clear – the question that IT leaders must answer is not “If“, but “How?

At MuleSoft, we believe that connectivity is a core to answering that question. True transformation comes not from the implementation of any single technology – not from SaaS, Mobile, IoT or Big Data in and of itself – but rather from bringing multiple technologies together to create truly distinctive and compelling customer experiences.

The Composite Bank

the composite bank

Although we hear a lot about robots replacing jobs, most businesses are already well down the path of automation. Moving forward, businesses will continue to leverage advances in automation technology. However, the new frontier of competitiveness has shifted to product and service innovation. Success on this front goes to those able to create customer experiences that deliver insight and convenience. These experiences are created by understanding the lifestyle needs of mobile consumers, and strategically inserting services that satisfy these needs along the consumer’s path.

Top 4 Pitfalls of the Customer Experience

disconnected consumer experience

We live in a world in which consumers expect on-demand and fully-connected experiences. Organizations cannot escape these expectations and the forces of digital disruption that come with it.

The Future of the Online Retail Industry

woman shopping

As online retail grows and more shoppers move to the web, retailers will face a series of challenges. How can they best prepare for the successful future of the online retail industry?

The online retail industry has witnessed significant growth over the last several decades. According to data from the U.S. Department of Commerce, online retail accounted for $136.6 billion in sales in 2007. By 2015 the number of sales online more than doubled and surpassed $340 billion.

The Eight Retail Trends You Need to Know From Retail Week Live

Technology information and e-commerce

“Retail matters”; that was the declaration last week by the Editor-In-Chief of RetailWeek at the start of their 2017 flagship conference in London. It might be biased for the leading-UK retail conference to declare their industry is important, but after two days of keynotes, breakout sessions and rubbing shoulders with the industry’s most influential figures it’s clear to see that, yes, retail does matter and that the trends mentioned actually transcend the retail industry; they’re applicable to everyone.