CIOs, here are the 3 secrets to building a great customer experience

customer experience secret

Customer behavior is changing, and expectations are now higher than ever. Successful organizations across various industries recognize that a customer-centric approach is necessary for competitive differentiation. The ability to provide innovative products and services to customers, while delivering a unique experience to customers, is top-of-mind for CIOs.

3 takeaways from MuleSoft’s UK CIO Roundtable

January 17 2018

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cio roundable mulesoft

Today’s business environment has become increasingly technology-centric; as a result, it demands a new kind of technology leader. Chief Information Officers (CIOs) now have to speak both to the business and to technical teams, all while keeping up with the latest innovations, improving internal processes, and ensuring that they continue to increase the business’ bottom line.