Get Connected, Become a Customer Company

December 17 2013

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Companies are adopting a variety of SaaS applications to meet their business goals but are ending up with a highly fragmented ecosystem. At the same time, customers are interacting with businesses across an increasing number of channels, including websites, numerous social media platforms, call centers, in-store and more. With so many customer touchpoints, optimizing engagement and having a single view of your customer data across all applications,