Companies around the globe and in every industry are undergoing digital transformation. The goal of this transformation is to provide customers with the connected experiences they’ve come to expect. Today’s customers want integrated, personalized, truly connected products, services, and experiences that can be leveraged across every channel.
This post was originally published on Salesforce’s blog, as a part of a regular series called 360 Perspectives, featuring customers, partners, and experts unraveling the complexities of what it takes to change mindsets, connect silos, and put the customer at the center of their business.
Pilot Flying J, one of the largest travel center operators in North America, is not unlike many 60-year old companies.
MuleSoft has customers across industries that are innovating and transforming their digital landscape. Our customers tend to have one thing in common: they want to move faster––whether it is releasing products quickly, on-boarding clients more efficiently, or delivering on services swiftly.
Airbus, a pioneer in aviation, has set the standard for safety, quality, and performance in the industry. Approximately 25,000 Airbus aircraft take off daily, that’s one aircraft that takes flight every 1.4 seconds. It is expected that, within the next 15 years, the number of customers who travel by air will double.
Every day we hear amazing stories of our customers transforming their industries using Anypoint Platform. That is why this year, we introduced the MuleSoft Tech Innovator Awards to provide customers with the opportunity to showcase the innovations they have launched using Anypoint Platform––whether it is building transformative customer experiences, creating a new app, or releasing an innovative product or service.
Alameda County employs 9,000 employees working across 21 departments and agencies. The Information Technology Department (ITD) provides technology support for several departments and agencies, including the Sheriff, Superior Court, District Attorney, Probation Department, and the Public Defender, along with approximately 30 police departments and smaller agencies. ITD is responsible for managing the technology stack used by the above stakeholders and helps better enable data sharing between the different criminal justice partners.
The retail industry continues to adapt to changing customer expectations and connecting to the modern customer through digital channels. Today, 79% of Americans shop online and expect a compelling customer experience across channels. In fact, customers that have personalized online shopping journeys spend 140% more than their counterparts.
At MuleSoft, we are dedicated to not only creating a great workplace, but also putting our culture of innovation into practice to help our employees and customers succeed. Today, thanks to our work with partners and customers, we are happy to announce that we have been awarded a top 25 most innovative company by the Australian Financial Review (AFR) and awarded the top company for process innovation for our work with NSW Pathology and iSelect.
Buffalo Wild Wings (BWW) – one of the top 10 fastest-growing restaurants in the U.S. – had one goal: to create a compelling restaurant experience for their customers. But in the modern retail world, this goal proved difficult as today’s customers expect a personalized experience.
MuleSoft provides the most widely used integration platform for connecting any application, data source or API, whether in the cloud or on-premises. With Anypoint Platform®, MuleSoft delivers a complete integration experience built on proven open source technology, eliminating the pain and cost of point-to-point integration. Anypoint Platform includes CloudHub™ iPaaS, Mule ESB™, and a unified solution for API management™, design and publishing.