In this time of tremendous global change, an emphasis has been put on digital businesses and the need for transformation. As social distancing and shelter-in-place orders have become the norm, it’s clear that we are experiencing a paradigm shift. For companies and healthcare providers across the world, this change further highlights the need to go digital. As the world emerges from restrictive access to healthcare, the need to provide timely access to care has never been more important.
COVID-19 has challenged leaders across organizations to move at an unprecedented pace, as they go from stabilizing operations to reopening the workplace to growing in the next normal. According to a recent survey of Fortune 500 CEOs, 63% said that the crisis would accelerate their digital transformation. Every industry faces immediate change, and every organization needs to deliver faster than ever before.
The line between technology and non-technology companies is being blurred as businesses are looking more and more to create winning customer experiences through digital capabilities like AI, machine learning, and automation. The faster leaders recognize that every company, including theirs, is becoming a tech company, the faster they can begin their business transformation.
With unprecedented circumstances comes unpredictable demand, changes in customer behavior, new ways of working, and the need to make a difference in whatever way possible. Organizations across industries are seeing this both for the short- and long-term. Healthcare systems are working to keep up with treating an influx of patients. Supply chains are experiencing an increased demand for essential goods. Retailers are shifting to digital over physical channels as purchasing patterns change.
Companies around the globe and in every industry are undergoing digital transformation. The goal of this transformation is to provide customers with the connected experiences they’ve come to expect. Today’s customers want integrated, personalized, truly connected products, services, and experiences that can be leveraged across every channel.
This post was originally published on Salesforce’s blog, as a part of a regular series called 360 Perspectives, featuring customers, partners, and experts unraveling the complexities of what it takes to change mindsets, connect silos, and put the customer at the center of their business.
Pilot Flying J, one of the largest travel center operators in North America, is not unlike many 60-year old companies.
MuleSoft has customers across industries that are innovating and transforming their digital landscape. Our customers tend to have one thing in common: they want to move faster––whether it is releasing products quickly, on-boarding clients more efficiently, or delivering on services swiftly.
Airbus, a pioneer in aviation, has set the standard for safety, quality, and performance in the industry. Approximately 25,000 Airbus aircraft take off daily, that’s one aircraft that takes flight every 1.4 seconds. It is expected that, within the next 15 years, the number of customers who travel by air will double.
Every day we hear amazing stories of our customers transforming their industries using Anypoint Platform. That is why this year, we introduced the MuleSoft Tech Innovator Awards to provide customers with the opportunity to showcase the innovations they have launched using Anypoint Platform––whether it is building transformative customer experiences, creating a new app, or releasing an innovative product or service.
Alameda County employs 9,000 employees working across 21 departments and agencies. The Information Technology Department (ITD) provides technology support for several departments and agencies, including the Sheriff, Superior Court, District Attorney, Probation Department, and the Public Defender, along with approximately 30 police departments and smaller agencies. ITD is responsible for managing the technology stack used by the above stakeholders and helps better enable data sharing between the different criminal justice partners.
MuleSoft provides the most widely used integration platform for connecting any application, data source or API, whether in the cloud or on-premises. With Anypoint Platform®, MuleSoft delivers a complete integration experience built on proven open source technology, eliminating the pain and cost of point-to-point integration. Anypoint Platform includes CloudHub™ iPaaS, Mule ESB™, and a unified solution for API management™, design and publishing.