Disneyland is a fantastic place to learn about UX (user experience) design. We would like to share 5 of the many UX lessons we learned on a recent visit.
Disneyland has long been regarded as the “happiest place on earth,” largely because of the carefully curated guest experience. Disneyland possesses an atmosphere of excitement and adventure and greets returning visitors with a wave of nostalgia. It has been upheld as a gold standard in customer service and has employed sophisticated design methods to help guests suspend belief and experience magic.