In previous blogs, we dug into the various ways Salesforce has transformed internal processes using MuleSoft technology. With MuleSoft, Salesforce has streamlined employee onboarding and built reusable assets for a more seamless M&A process. This blog will review another use case, specifically Salesforce’s move to B2C headless commerce, and is the next in this series of how Salesforce uses MuleSoft.
With MuleSoft and Salesforce now together as one company, we now have an unparalleled opportunity to collaborate on new products and solutions to deliver joint value for customers. This has been a key area of focus for us, and we are excited to announce our first joint solution, MuleSoft Accelerator for Salesforce Service Cloud and B2C Commerce Cloud.
eCommerce is more than setting up a website — it’s building a strong digital platform to integrate critical commerce data and processes spanning across your ERP, OMS, POS, and other core systems. With MuleSoft and Commerce Cloud, companies can create the foundation for headlesscommerce by unlocking real-time inventory and product catalog information from any external system.
As a Muley from the old times, one question that came to my mind during the acquisition is how MuleSoft is going to deliver new value for our customers now that we are part of Salesforce. To help answer this question, I joined the Accelerators team, with the goal of building MuleSoft Accelerators for Salesforce B2C Commerce Cloud and Service Cloud. Since there is a lot of interest around Accelerators, I wanted to provide a preview of what it is and what you can expect.
MuleSoft provides the most widely used integration platform for connecting any application, data source or API, whether in the cloud or on-premises. With Anypoint Platform®, MuleSoft delivers a complete integration experience built on proven open source technology, eliminating the pain and cost of point-to-point integration. Anypoint Platform includes CloudHub™ iPaaS, Mule ESB™, and a unified solution for API management™, design and publishing.