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We are excited to announce the general availability of MuleSoft for Flow: Integration, a low-code solution that empowers business users and Salesforce admins to seamlessly connect and automate processes across popular systems like NetSuite, Jira, and Quickbooks. 

With this latest release we are reinforcing our commitment to providing a holistic solution for integration and automation that caters to diverse organizational needs, enabling all teams to innovate faster and operate more efficiently.

Empowering business and IT users 

MuleSoft for Flow: Integration democratizes the integration process by enabling business users and administrators to securely connect data across third-party systems – all without the need for code. This intuitive approach allows users to build and automate processes across popular systems with out-of-the-box connectors, significantly reducing the time and complexity traditionally associated with integrations. 

These user-friendly capabilities pair with the robust features of MuleSoft Anypoint Platform, organizations benefit from a comprehensive integration solution that addresses the diverse needs of both business and IT teams. This synergy ensures that while business users can swiftly implement integrations to enhance operational efficiency, IT professionals have the tools to manage complex integration scenarios, maintain governance, and uphold security standards across the enterprise.

Key product features of MuleSoft for Flow: Integration 

MuleSoft for Flow: Integration offers a comprehensive suite of features designed to empower business teams to seamlessly connect and automate processes across various systems and applications.

Using the new tool, organizations can: 

  • Connect to popular systems with clicks: Access over 40 prebuilt connectors directly within Salesforce, business teams can connect to popular systems without writing code or building APIs. This low-code approach allows users to leverage a familiar and intuitive interface, significantly reducing the time and technical expertise required for integrations. For example, an organization that wants a faster way for their sales teams to manage quote-to-cash processes can use the connector to build a simple flow that creates new purchase orders in Netsuite when the opportunity is updated in  Sales Cloud.
  • Easily configure secure connections: Simplify the creation of secure, reliable connections to third-party systems with authentication and security complexities handled behind the scenes. This ensures that integrations are both robust and compliant with organizational security standards.
  • Map and transform data in line: Use powerful built-in visual tools to perform in-line field mapping and data transformation effortlessly. The intuitive interface allows for easy data joins and the application of various formulas and functions, simplifying data conversions.
  • Automate tasks based on external triggers: Build workflows that respond to changes in external systems, streamlining operations and reducing data silos and discrepancies across systems. This ensures that business processes remain synchronized across various platforms through automation.

Watch a demo to see this in action.

Real-world applications of MuleSoft for Flow: Integration

MuleSoft for Flow: Integration empowers business users to independently create integrations, unlocking a variety of use cases that traditionally required IT intervention:

  • Streamlined operations: By connecting Salesforce with other enterprise systems, users can automate routine tasks, reducing manual interventions and minimizing errors. For example, integrating Salesforce with an invoice management system can automate order processing, ensuring data consistency across platforms and accelerating fulfillment processes.
  • Enhanced customer engagement: Integrating communication platforms like Twilio enables unified customer engagement strategies, ensuring consistent and personalized interactions. This allows for automated messaging workflows, such as sending appointment reminders or follow-up surveys, enhancing the customer experience without additional manual effort.
  • Agile project management: Synchronizing project management tools like Jira with Salesforce provides teams with real-time visibility into project statuses, facilitating better decision-making. This integration ensures that updates in one system are reflected in the other, keeping all stakeholders informed and aligned without the need for manual data entry.

By enabling business users to directly implement these integrations, organizations can achieve greater agility, reduce reliance on IT resources, and foster a more responsive operational environment. 

Connecting and automating, simplified at last

MuleSoft for Flow: Integration simplifies connecting and automating across systems by allowing business users to create these connections without extensive coding knowledge. This user-friendly approach promotes collaboration across teams, enhances efficiency, and enables organizations to adapt swiftly to changing market demands. 

As we continue to enhance our platform’s capabilities, we encourage you to explore how MuleSoft for Flow: Integration can revolutionize your organization’s integration strategies, empowering every team member to contribute to growth and success.

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