Latest posts
Data-Driven Empathy: Is Your Customer Support Team Ready for the “Centaur Team” Future?
Customer service stands at a crossroads. The traditional model of overwhelmed agents struggling to meet customer demands is no longer sustainable. That's where AI-powered... read more.
Anypoint Exchange and AI: Catalog Your AI Tools
What’s the first thing you do when starting a project? You likely make a plan, determine what tools and supplies you need, and then... read more.
Anypoint IDE and AI: Build AI Integrations With Mule
Years ago, I had a chemistry teacher whose favorite phrase was “garbage in, garbage out". In context, it was in regards to using a... read more.
Exploring the Potential of Intelligent Document Processing in Healthcare
The adoption of cutting-edge technologies is imperative to meet the increasing demands for efficiency, accuracy, and patient-centered care. One such transformative technology is Intelligent... read more.
Using Generative AI and MuleSoft to Create AI Custom Policies
With the influx of AI-powered business tools, companies have begun incorporating large language models (LLMs) into their existing systems, with APIs offering a convenient... read more.
Build Intelligent Integrations With Copilot Actions and MuleSoft
In the AI era, change is inevitable, and artificial intelligence has evolved from a buzzword to a transformative force in business processes across industries.... read more.
IT Is Walking the AI Tightrope – Integration Can Bring Balance
In the race to incorporate AI into IT systems, organizations walk a precarious tightrope between speed, security, and business value. A recent survey of... read more.
Automation and AI: The 4-Movement Symphony to Drive IT Efficiency
Evolving business and customer demands have long been a challenge for IT, and navigating them remains top of mind. The pulse of innovation never... read more.
What Is IT Process Automation? Your Guide to Seamless Workflows
For at least the last eight years, the IT project load has increased annually by more than 30%. But it’s the cumbersome, repetitive tasks... read more.
How Does Integration Enable AI? 3 Things You Need to Know
MuleSoft has evangelized the importance of integration in supporting AI for many years. In 2018, MuleSoft founder Ross Mason encouraged companies to take the... read more.