Integration best practices: pioneer digital transformation with community

January 23 2019

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digital transformation community

To understand the value of community and evangelism to your organization, it’s important to imagine one without it.

Key NRF 2019 takeaway: the need for retail’s new platform-based business model

MuleSoft at NRF 2019

Last week’s NRF show made the digital imperative for retailers loud and clear – from analytics, AI, IoT, and chatbot demos to even the occasional robot, attendees were presented with the promises and perks of next-gen retail technology.

Let customer experience drive your API strategy

API strategy

As more business people become exposed to the API economy – the idea of turning business capabilities into APIs that are subsequently monetized in some way – they often race to the most obvious question: What should my strategy for the API economy be?

Transforming Deloitte’s customer relationships: CRM rationalization scale

Customer relationship CRM

Deloitte is the largest professional services provider in the world with a global revenue approaching $40B and over 250,000 partners and employees. It has achieved and maintained this position through its unparalleled relationships with organizations across all industries as their trusted advisor. More often than not, Deloitte is the first port of call for solving their customers’ most challenging problems. As Deloitte has grown, managing global customer relationships in a consistent manner has become increasingly challenging against the backdrop of complex technology and system architectures.

How Pilot Flying J developed an omnichannel strategy with MuleSoft

my pilot app screenshot

In the 60 years since its foundation as a single gas station in Virginia, Pilot Flying J has grown to be the largest operator of travel centers in North America. With over 750 locations serving more than 1.6 million professional drivers and traveling motorists daily, Pilot Flying J provides its guests with overnight parking, showers, warm meals, Wi-Fi, and a vast array of merchandise.

How to build an agile mobile strategy using APIs

application layers stock image

As the number of mobile users grows to almost 5 billion in 2019, companies are under immense pressure to deliver engaging and secure apps, and not just for consumers. Mobile apps have become an essential tool to unlock employee innovation and productivity. And key to providing the experiences that customers and employees expect is the ability to access data, systems, and processes in an elegant, user-friendly design.

17 MuleSoft Community Meetups to kick off 2019

MuleSoft Community Meetup

More than 120 MuleSoft Community Meetups were held across 30 countries and garnered more than 5,000 attendees in 2018. 2019 already hits the ground sprinting with 17 events scheduled so far in January and February!

How the Industrial Commission of Arizona automated workflows using MuleSoft and Salesforce

Business woman hand smartphone multi-channel communication

The Industrial Commission of Arizona (ICA) administers and enforces state laws relating to the protection of life, health, safety, and welfare of Arizona’s employees. This includes laws relating to workers’ compensation, occupational safety and health, payment of wages, and child labor.

3 key insights I learned as a Global CIO and strategy advisor

Digital transformation concept - hand turning dial

Seventy four percent of companies are going through some form of digital transformation. With percentages that high, there must be value buried somewhere in these initiatives, right? From my perspective, having worked as a strategic advisor and Global CIO for over 20 years, the value comes to those pursuing transformation.

JSON logging in Mule 4: Getting the most out of your logs

JSON Logger Mule 4 logo

This is a sequel to my previous blog post about JSON logging for Mule 3. In this blogpost, I’ll touch upon the re-architected version of the JSON logger for our awesome Mule 4 release while leveraging the (just as awesome) SDK!