ServiceNow and MuleSoft – Modernizing customer, employee, and partner experiences

It’s not surprising that a software company that specializes in enterprise application integration has great that help ensure successful outcomes for our customers. No company is an island; we too work with best-of-breed companies to create powerful experiences that help organizations harness digital transformation, innovate faster, and make their customers happier.

One of those partners is ServiceNow, which aims to transform IT operations management. We believe that Anypoint Platform compliments ServiceNow’s products very nicely; it’s one of our customers’ top integration endpoints. Working together, we’re able to help companies drive innovation and speed, improve the customer experience, and lower operational costs. One of the nice things about our partnerships like this one is that because we work together so closely, we’re able to improve our connectors and integration templates faster than we would otherwise; this helps the broader community improve its operational effectiveness as ServiceNow is connected to key enterprise applications like Jira, Salesforce, and SAP.

We also find that we are helping ServiceNow improve its own operations; Mike Nappi, the senior director of product management notes, “As we automate an increasing number of service-oriented tasks, activities, and workflows for our customers, their enterprise integration needs become more sophisticated.  MuleSoft provides the proven ability to connect ServiceNow to other critical business systems and can scale up quickly when complex integration is critical to customer’s implementation.” Together, as a strategic investment for ServiceNow and as a partner for our customers, the two of us are helping companies enable digital transformation in ways that provide competitive business advantage.

So it’s exciting that we’ll be a part of ServiceNow’s Knowledge16 conference beginning May 16. Not only will we be talking about how we can help companies take advantage of digital transformation by being the solution for ServiceNow connectivity, but we’ll be able to talk with the ServiceNow community about our mutual partnership and our role in the larger ServiceNow ecosystem. Not only can we connect ServiceNow to any enterprise application inside or outside the firewall, but we are ServiceNow certified and work with ServiceNow strategic partners like Deloitte, PwC, and Capgemini.

If you’re going to Knowledge16 next week, stop by booth 1106 at Mandalay Bay to find out how our mutually beneficial partnership could benefit your organization. Working together is better than working alone; find out how MuleSoft and ServiceNow together can help you.


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3 Responses to “ServiceNow and MuleSoft – Modernizing customer, employee, and partner experiences”

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