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Reopening the workplace to stabilize and grow

As we start to emerge from the COVID-19 crisis, businesses and communities of all sizes are starting to look toward the next phase: reopening and getting back to work. To help businesses reopen the workplace safely, Salesforce launched Work.com, a set of pre-built applications, templates, and solutions built on Salesforce. Work.com helps manage the day-to-day logistics of returning to work, including critical processes such as managing work shifts to maintain social distancing or facilitating employee wellness checks. As many critical processes require integration of external data, MuleSoft and Salesforce have launched the MuleSoft Accelerator for Work.com. So let’s take a look at what this new Accelerator offers.

Jumpstart integration of Workday employee data in Work.com

The new MuleSoft Accelerator for Work.com unleashes the power of Work.com with employee data from Workday. The Accelerator provides pre-built connectors, integration templates, and data mappings to help you quickly and easily integrate Workday data in Work.com products like the Workplace Command Center, Contact Tracing, and Shift Management.

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This new MuleSoft and Salesforce solution enables organizations to create a 360-degree view of employees in Work.com using Workday data, fast.
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MuleSoft Accelerator for Work.com includes:

  • Implementation templates for Employee, Location, and Internal Organization Unit (IOU) data
  • Pre-built connectors (for Salesforce and Workday)

Integration scenarios for Workday to Work.com (Salesforce) employee data:

  • Initial bulk upload and/or delta loads of organization data from Workday to Work.com (Salesforce).
  • Bulk upload of location data from Workday to Work.com (Salesforce).
  • Initial bulk upload and/or delta loads of employee data from Workday to Work.com (Salesforce).

The first assets available as part of the Accelerator are integration templates to quickly and easily connect employee or contractor data, location data, and internal organization unit (IOU) data from Workday into Work.com. These templates enable customers to load data on a scheduled basis from Workday to Work.com and can perform the bulk load or to synchronize delta changes.

With the template, after loading the full dataset, a Mule application will retrieve updates (e.g. if an employee joins the company or changes are made to an existing employee) from Workday, then create or update the data in Work.com. The application ensures that only the recent changes are captured to make sure dataset processing remains efficient and scalable.

The Accelerator defines the methods and data mappings for Workday, but can be reconfigured to map to other HCM (human capital management) solutions, saving substantial time and work. Therefore, MuleSoft customers can integrate employee data from whichever HCM system they use (whether or not its Workday) into Work.com.

With MuleSoft Accelerator for Work.com, integrate employee data quickly to do what matters most — get employees back to work safely.

Interested to find out more? Access the MuleSoft Accelerator for Work.com and watch a demo.

Learn more about our other MuleSoft Accelerators for Salesforce Clouds here.