Every company has that “thing” they can’t seem to fix – no matter how many times they try.
For some, it’s the sales funnel that’s full of holes. For others, it’s customer service drowning in data they can’t access. For most? It’s the systems. All of them. Talking at once. But never to each other.
The result? Decisions are made with half the data. The right answers are buried in the wrong places. And “agility” becomes just another word on a slide deck.
Every business is running the AI “marathon,” but most of them are stuck at the starting line. The reason? Fragmented data. AI is only as good as the data it consumes, and without seamless, real-time integration, all the data you’ve gathered is just noise. You can’t expect AI to accelerate your business when your data is disconnected, siloed, and outdated. It’s like running a marathon with one shoe on. Sure, you’re moving, but you’re not getting anywhere fast.
You don’t need another tool to “integrate”. You need something that understands the real cost of not integrating – especially when your business is pushing to maximize AI returns. Something that lets you work the way your company demands: quickly, seamlessly, and always with the right data in the right context.
This is where MuleSoft comes in. Salesforce is the foundation for your CRM, but MuleSoft is the bridge that connects everything else, turning fragmented systems into a unified, agile powerhouse. It’s the integration layer that powers everything from decision-making to customer experience, from AI-driven insights to real-time actions – all natively, thanks to Salesforce Flow as part of the MuleSoft platform.
How to build the right foundation for your AI strategy
Here’s a reality check: 95% of businesses face challenges with data integration, which is the number one obstacle to implementing AI. It’s simple: you can’t make good AI decisions without good data.
But here’s the kicker: AI only works when it can tap into real-time, connected data across systems. MuleSoft doesn’t just help you integrate – it prepares your systems for AI success, making Salesforce and external AI platforms work in harmony, enabling smarter decisions, faster actions, and deeper customer insights. Ready for AI? You’ll need MuleSoft first.
Connect Salesforce across your business with MuleSoft
Integration is no longer optional. It’s your business’s lifeline. MuleSoft and Salesforce bring everything together by ensuring your teams have real-time, accurate data across all systems. With native connectivity and Salesforce Flow integrated directly into MuleSoft, you can eliminate manual data updates, destroy information silos, and keep data accurate and consistent. This seamless integration lets your team operate with the most current information, reducing the risk of errors and breakdowns. Why settle for disconnected systems when you can have a fully unified enterprise?
Real-time data synchronization with MuleSoft and Salesforce
Time is money. The faster you can access and act on data, the better your chances of succeeding against competitors. Real-time data synchronization is a game-changer. Whether it’s customer orders, inventory updates, or product details, MuleSoft ensures your teams always have the latest information instantly. No delays, no errors.
That means sales, service, and logistics all operate from the same page, empowering your teams to move faster, respond quicker, and serve smarter. You get the precision you need for great customer engagement and decision-making. Forget manual updates – automation is your new best friend.
Accelerate time-to-market with pre-built Salesforce integrations
In this competitive tech landscape, every second counts. MuleSoft helps you accelerate your time-to-market by offering powerful pre-built API integrations for Salesforce. These pre-developed templates allow you to connect Salesforce to ERPs, databases, and cloud services in record time. No need for custom coding or long development cycles. It’s plug-and-play. And with MuleSoft’s native platform connectivity, Salesforce’s built-in data flow management is ready to go, helping you maintain up-to-date and accurate data across every platform, instantly.
De-risk your integration projects with MuleSoft’s robust security
No matter how fast you’re moving, security must always come first. MuleSoft’s security framework ensures your data is always safe, even as it flows seamlessly across systems. With cutting-edge encryption, authentication, and access controls, you can integrate without worrying about breaches or compliance issues. The best part? MuleSoft’s security features are tightly aligned with Salesforce, ensuring that every update is applied consistently across both platforms. You’re not just building integrations – you’re protecting them.
End-to-end integration for sales and service operations
Sales and service operations need complete, end-to-end integration to deliver the best customer experience. Imagine connecting Salesforce with your PLM, PIM, ERP, and OMS systems.
This means your sales teams always have real-time access to the most up-to-date product, pricing, and inventory information. It’s faster, more informed decision-making, and smoother transactions. On the service side, integrating case management with self-service tools and agent workflows ensures your customers get quicker solutions and your agents focus on what matters. It’s a win-win for efficiency and customer satisfaction.
Real-life use case: Uber Eats
Thousands of businesses around the globe already leverage MuleSoft to integrate and optimize their Salesforce environment. Whether it’s extending Agentforce capabilities, improving quote-to-cash cycles, or enhancing customer experience, MuleSoft delivers the seamless connectivity that empowers businesses to perform at their best.
Uber Eats, for example, integrated MuleSoft with Salesforce to unify over 30 different systems, enabling their teams to accelerate decision-making and increase merchant acquisitions. The result? Faster, smarter operations and a better experience for both teams and customers.
AI is the race, but integration is your starting line
The reality is simple: you’re either ahead of the AI marathon, or you’re running in place. Every second spent wrestling with disconnected systems is a second wasted in the race for competitive advantage. The companies that succeed aren’t the ones with the most data; they’re the ones who can access and act on it, in real time, with seamless integration.
So what’s your next move? Will you continue to let your fragmented data slow you down, or will you harness the power of MuleSoft to accelerate your journey towards AI-driven success? The future is here, and it’s time to stop running blindfolded. Take control of your data. Take control of your integration. And take control of your future.
Ready to stop running in circles? Start building the foundation for your AI strategy today: Explore our brand new use case to discover how Salesforce customers use MuleSoft, Service Cloud, and Agentforce to revolutionize their customer service and enhance agent productivity.
To keep learning, check out even more useful information about MuleSoft:
