Carole McCluskey is the Chief Information and Technology Officer of TrueBlue, a specialty employment service based in Tacoma, WA.
The role of the CIO is not what it used to be. Once upon a time, it was good enough to just go build stuff and that’s what our companies expected of us — to just go out and build things. Today, that’s not really our jobs anymore.
My job is about how we make sense out of all these things that are in our enterprise — how do we make sense of shadow IT?