Skip to content
Skip to main content
  • Products
    For IT TeamsAnypoint Platform World’s #1 integration and API platform
    Integration Code Builder Exchange Connectors Partner Manager
    API management Flex Gateway API Governance Monitoring API Manager
    See all
    Try for free Sign up to Anypoint Platform Download Anypoint Code Builder, Studio, Mule
    For Business Teams MuleSoft for Flow: Integration Point to point integration with clicks, not code MuleSoft IDP Extract unstructured data from documents with AI MuleSoft RPA Automate tasks with bots Dataloader.io Securely import and export unlimited Salesforce data
    For AI MuleSoft for Agentforce Power Agentforce with APIs and actions Einstein for MuleSoft Build integrations and automations faster using natural language MuleSoft for AI Connect data and automate workflows with AI
    A graphic of the Gartner Magic Quadrant for iPaaS and API Management

    Gartner names MuleSoft a Leader

    iPaaS and API Management Leader for the 9th consecutive year.
    Read reports
  • Solutions
    Featured Solutions API Management Manage and secure any API, built and deployed anywhere Integration Connect any system, data, or API to integrate at scale Automation Automate processes and tasks for every team MuleSoft AI Connect data and automate workflows with AI
    Featured Integration Salesforce Power connected experiences with Salesforce integration SAP Unlock SAP and connect your IT landscape AWS Get the most out of AWS with integration and APIs IBM Accelerate flexibility and connection with IBM
    By Industry Financial services Government Healthcare and life sciences Higher education Insurance Manufacturing Media and telecom Retail Consumer goods
    By Initiative B2B EDI integration DevOps eCommerce Event-Driven Architecture iPaaS Legacy system modernization Microservices Move to the cloud Omnichannel SaaS integration Single view of customer
    See all solutions
    An image of the ebook cover: Create Connected Experiences with MuleSoft + AI

    Create connected experiences with AI

    Learn the critical steps to developing an AI strategy and foundation.
    Read more
  • Services
    Training Courses Certifications Training credits
    Customer success MuleSoft Catalyst Business Value Services
    Support Help Center Community Forums Resources
    An image of the ebook cover: 3 Predictions for the Future of Connected AI Agents

    Future of connected AI agents

    Discover how to prepare for the future of autonomous AI agents.
    Read more
  • Resources
    Featured Resources Customer stories Newsroom Newsletter sign-up
    Explore Webinars Demos Videos Analyst reports eBooks Whitepapers Infographics Articles Blog API University
    See all resources
    Events MuleSoft Connect:AI MuleSoft at Dreamforce MuleSoft at TrailblazerDX Community Meetups All events
    A graphic showing the keynote presentation at Connect:AI

    The world of AI is a world of APIs

    Relive the best moments from Connect:AI with 20+ on-demand sessions.
    Start watching
  • Developers

    Getting started Community Training Tutorials Documentation

  • Partners
    For customers Find a partner For partners Become a partner
Contact Us 1-800-596-4880
  • Login
    Anypoint Platform Composer Help Center
  • Free trial
  • Products
    For IT TeamsAnypoint Platform World’s #1 integration and API platform
    Integration Code Builder Exchange Connectors Partner Manager
    API management Flex Gateway API Governance Monitoring API Manager
    See all
    Try for free Sign up to Anypoint Platform Download Anypoint Code Builder, Studio, Mule
    For Business Teams MuleSoft for Flow: Integration Point to point integration with clicks, not code MuleSoft IDP Extract unstructured data from documents with AI MuleSoft RPA Automate tasks with bots Dataloader.io Securely import and export unlimited Salesforce data
    For AI MuleSoft for Agentforce Power Agentforce with APIs and actions Einstein for MuleSoft Build integrations and automations faster using natural language MuleSoft for AI Connect data and automate workflows with AI
    A graphic of the Gartner Magic Quadrant for iPaaS and API Management

    Gartner names MuleSoft a Leader

    iPaaS and API Management Leader for the 9th consecutive year.
    Read reports
  • Solutions
    Featured Solutions API Management Manage and secure any API, built and deployed anywhere Integration Connect any system, data, or API to integrate at scale Automation Automate processes and tasks for every team MuleSoft AI Connect data and automate workflows with AI
    Featured Integration Salesforce Power connected experiences with Salesforce integration SAP Unlock SAP and connect your IT landscape AWS Get the most out of AWS with integration and APIs IBM Accelerate flexibility and connection with IBM
    By Industry Financial services Government Healthcare and life sciences Higher education Insurance Manufacturing Media and telecom Retail Consumer goods
    By Initiative B2B EDI integration DevOps eCommerce Event-Driven Architecture iPaaS Legacy system modernization Microservices Move to the cloud Omnichannel SaaS integration Single view of customer
    See all solutions
    An image of the ebook cover: Create Connected Experiences with MuleSoft + AI

    Create connected experiences with AI

    Learn the critical steps to developing an AI strategy and foundation.
    Read more
  • Services
    Training Courses Certifications Training credits
    Customer success MuleSoft Catalyst Business Value Services
    Support Help Center Community Forums Resources
    An image of the ebook cover: 3 Predictions for the Future of Connected AI Agents

    Future of connected AI agents

    Discover how to prepare for the future of autonomous AI agents.
    Read more
  • Resources
    Featured Resources Customer stories Newsroom Newsletter sign-up
    Explore Webinars Demos Videos Analyst reports eBooks Whitepapers Infographics Articles Blog API University
    See all resources
    Events MuleSoft Connect:AI MuleSoft at Dreamforce MuleSoft at TrailblazerDX Community Meetups All events
    A graphic showing the keynote presentation at Connect:AI

    The world of AI is a world of APIs

    Relive the best moments from Connect:AI with 20+ on-demand sessions.
    Start watching
  • Developers

    Getting started Community Training Tutorials Documentation

  • Partners
    For customers Find a partner For partners Become a partner
  • Contact
    By phone 1-800-596-4880
    Online Contact Us
  • Login
    Anypoint Platform Composer Help Center
Free trial
Link to MuleSoft Twitter profile Link to MuleSoft Linkedin profile Link to MuleSoft Facebook page Link to MuleSoft Instagram profile Link to MuleSoft Videos platform Link to MuleSoft Twitch profile

© Copyright 2025 Salesforce, Inc. All rights reserved.

MuleSoft Blog MuleSoft Blog
  • Automation
  • Learn APIs
  • Integration strategy
  • Dev guides
  • News
  • Series
Home > Articles by: Srini Rangaswamy

Srini Rangaswamy

Automation

Embracing the Agentic Shift: Unveiling the Agentic Enterprise Maturity Model

Technology is reshaping the business landscape with every next technological evolution. AI agents are rapidly emerging, driving the most significant technical revolution of a
Srini Rangaswamy profile image
Srini Rangaswamy
19 mins read | April 1, 2025
Business

How to accelerate financial lending operations with APIs and AI

The U.S. government relief programs in response to COVID-19 have put an unprecedented workload on the banking industry. The small business funding programs like
Srini Rangaswamy profile image
Srini Rangaswamy
11 mins read | July 13, 2020
How to tutorials

How to break data silos: an example using Salesforce and Procore

Delivering rich and consistent experiences to stakeholders and customers is one of the objectives of digital transformation. Data provides context and enables business processes
Srini Rangaswamy profile image
Srini Rangaswamy
14 mins read | June 22, 2020
How to tutorials

How to connect to Remedy Action Request using REST API

Enterprises use one or more service management applications to manage business-critical workflows and often synchronize workflow information, such as tickets or tasks, to adjacent
Srini Rangaswamy profile image
Srini Rangaswamy
11 mins read | April 22, 2020

Newsletter

Get the latest news delivered to your inbox

Subscribe

Report

Choose a Gartner Leader in API management and iPaaS
Download report
Also of Interest
  • API Management Platform
  • Robotic Process Automation with MuleSoft RPA
  • What Are Microservices?

mainfooter

  • Products
    • Anypoint Platform
    • MuleSoft Composer
    • MuleSoft RPA
    • MuleSoft IDP
    • Start a free trial
    • Download Studio
  • Solutions
    • API management
    • Integration
    • Automation
    • Artificial Intelligence
    • See all solutions
  • Services
    • Training
    • Certification
    • MuleSoft Catalyst
    • Business Value Services
  • Support
    • Help Center
    • Community
    • Tutorials
    • Documentation
    • Quick start guides
    • Contact us
  • Resources
    • Webinars
    • Demos
    • Videos
    • Analyst reports
    • eBooks
    • Whitepapers
    • Infographics
    • Articles
    • Blog
  • Explore more
    • New release features
    • Customer stories
    • Events
    • Partners
    • Newsroom
    • Newsletter sign-up
    • Careers
Legal Terms of Service Privacy Trust Contact Responsible Disclosure

Your Privacy Choices

© Copyright 2025 Salesforce, Inc. All rights reserved. Various trademarks held by their respective owners. Salesforce, Inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Link to MuleSoft Linkedin profile Link to MuleSoft Twitter profile Link to MuleSoft Instagram profile Link to MuleSoft Facebook profile Link to MuleSoft Videos platform Link to MuleSoft Twitch profile

You have been redirected

You have been redirected to this page because Servicetrace has been acquired by MuleSoft. Click here to learn more.