Latest posts
From Integration to Intelligence: Connecting Enterprise APIs to LLMs With MuleSoft and RAG
The future of AI isn’t about starting over – it’s about building on the integration work you’ve already done. Across industries, enterprises have modernized... read more.
How to Create a Robust AI Strategy for Your Organization
Businesses everywhere seem to be embracing AI to drive innovation. But along with opportunities to innovate, AI also presents risks that can cause significant... read more.
Embracing the Agentic Shift: Unveiling the Agentic Enterprise Maturity Model
Technology is reshaping the business landscape with every next technological evolution. AI agents are rapidly emerging, driving the most significant technical revolution of a... read more.
The Power of Integration: Enhancing AI-Driven Customer Service
As customer expectations continue to rise, AI-powered agents are changing the game in customer service by offering faster, smarter, and more personalized support. But... read more.
Connect, Scale, and Manage Transaction Disputes With MuleSoft for Agentforce
For financial institutions, the ability to quickly and accurately resolve transaction disputes is crucial. Speedy resolutions are vital for maintaining high customer satisfaction, which... read more.
How Agentforce Improves Insurance Claims Management
Insurance claims specialists face a myriad of challenges. From managing multiple tasks and cases simultaneously to organizing vast amounts of information, the demands on... read more.
Improving Order Management With MuleSoft for Agentforce: Service Cloud
Imagine a scenario where a customer’s order is delayed due to bad weather, and they’re on the verge of canceling their order. Enter Agentforce... read more.
AI Zero Trust Architecture for Agentic and Non-Agentic Worlds
We have previously discussed zero trust architecture with MuleSoft, particularly the foundational principles with attribute based access control (ABAC) and how MuleSoft can serve... read more.
How AI Agents Improve the Prior Authorization Process
In healthcare, every second counts. As organizations across industries are beginning to implement AI agents, MuleSoft is making it possible for healthcare organizations to... read more.
Supercharging Agentforce Adoption With MuleSoft
As artificial intelligence continues evolving, companies are learning that implementing AI agents are key to greater business success. But simply knowing that isn’t enough... read more.