Automation

Build and Interact With an Online Retail Shop Using MuleSoft and AI

Digital transformation is a tall order at the top of every organization’s to-do list. But what’s driving this trend that’s disrupting industries and redefining... read more.

Francesco Suraci

12 mins read | December 4, 2024

Automation

The Secret Agents of Service: How Agentforce Service Agents Improve Customer Operations

As the customer service landscape evolves, a new era of AI-powered agents transforms how businesses interact with and delight their customers. From traditional human... read more.

David Egts

21 mins read | December 3, 2024

Automation

Harnessing Unstructured Data for AI Insights With MuleSoft

Unstructured data is the largest and most underutilized asset in our digital world. With over 80% of enterprise data being unstructured, businesses face significant... read more.

Abhishek Singh

14 mins read | November 29, 2024

Automation

MuleSoft AI Chain: Welcoming the Era of Autonomous Agents

AI technology is evolving in waves, with each new advancement in industrial, predictive, and generative AI offering previously impossible capabilities and opportunities. Today, autonomous... read more.

Amir Khan

13 mins read | November 19, 2024

Automation

3 Ways Composability Enables AI

The ever-evolving nature of AI brings new capabilities and opportunities for intelligence, insights, and automation. Modern companies need an AI strategy that can adapt... read more.

Amir Khan

9 mins read | October 22, 2024

Automation

Autonomous Agents: Expert Assistance at Your Fingertips

Picture the perfect personal assistant. They’re probably highly knowledgeable, and if they don’t have the answer to something right away, they know where to... read more.

Joel Davenport

12 mins read | October 21, 2024

Automation

Create API Design Specs With Anypoint Platform and AI

Anypoint Platform is a complete suite of products that cover full lifecycle API management. The first step in this lifecycle is the design of... read more.

Francesco Suraci

9 mins read | September 18, 2024

Automation

Data-Driven Empathy: Is Your Customer Support Team Ready for the “Centaur Team” Future?

Customer service stands at a crossroads. The traditional model of overwhelmed agents struggling to meet customer demands is no longer sustainable. That's where AI-powered... read more.

David Egts

12 mins read | July 8, 2024