What is IT’s role in supporting the business? Is it to create the technical processes that allow work to take place? Is it to perform the logistical and operations tasks that document processes? I believe that IT should be a strategic, rather than a wholly operational function. For that to happen, though, we need to focus on how to abstract away the complexity of IT operations. The value of abstraction is simple: abstraction allows us to move faster and focus on business objectives rather than on logistics and operations.
The tech climate is rapidly changing and putting increasing pressure on businesses to move faster. However, in recent years, we’ve seen digital transformation hindered by a misalignment between business and technology leaders. This has had a severe impact on the speed at which businesses can deliver products and services.
Last week, I spoke with Harry Stebbings on the Official SaaStr Podcast about this topic (and more!). Check out the episode here or below.
Today’s business environment has become increasingly technology-centric; as a result, it demands a new kind of technology leader. Chief Information Officers (CIOs) now have to speak both to the business and to technical teams, all while keeping up with the latest innovations, improving internal processes, and ensuring that they continue to increase the business’ bottom line.
Businesses today are going through radical digital transformation in an attempt to create better customer experiences. From mobile to Facebook Messenger to connected home devices, customers today engage with businesses through a variety of digital channels. A single consumer, for example, can have over 900 digital interactions when purchasing a car.
Picking up from the second part of this series, this blog post will wrap up building an end-to-end API solution. For the first post, you abstracted source systems with APIs to add flexibility, ease of consumption, and increase adoption and integration possibilities.
With as many systems of record available in the cloud– from SaaS applications like Salesforce to Netsuite –the need for a cloud-based enterprise messaging solution has now become necessary to support high availability, scalability, and reliability patterns in an Integration Platform as a Service (iPaaS) solution, such as MuleSoft’s CloudHub.
Here at MuleSoft, we talk a lot about how API-led connectivity can speed up your development cycles, and I’m here to guide you through how to do it. The API-led approach is a natural evolution from developing libraries, writing digestible markdown files, and sharing them on GitHub.
The world’s largest vendor-neutral API conference and expo, API World, is kicking off this week. And we are excited to announce that we will be on the ground from September 26-27 to talk about API program strategies, demo a solution using GraphQL APIs, show a fun demo that involves Twitter and a Commodore 64, and more!
Drop by booth 210 (left of the main entrance, near the lounge area),
Buffalo Wild Wings (BWW) – one of the top 10 fastest-growing restaurants in the U.S. – had one goal: to create a compelling restaurant experience for their customers. But in the modern retail world, this goal proved difficult as today’s customers expect a personalized experience.
In my role at MuleSoft, I advise federal agencies and commercial businesses in connecting their applications, data, and devices. Those conversations center around building modern Application Programming Interfaces (APIs) to create new capabilities. A modern API is one that enables systems to exchange information securely using broadly adopted standards like REST and JSON.
These days there are APIs for nearly everything, like an API for your thermostat. I can change the temperature in my house from my phone or my smartwatch using an application that interacts with my thermostat’s API.
MuleSoft provides the most widely used integration platform for connecting any application, data source or API, whether in the cloud or on-premises. With Anypoint Platform®, MuleSoft delivers a complete integration experience built on proven open source technology, eliminating the pain and cost of point-to-point integration. Anypoint Platform includes CloudHub™ iPaaS, Mule ESB™, and a unified solution for API management™, design and publishing.