COVID-19 has brought unprecedented challenges across all industries, but its impact on healthcare is unparalleled. Without access to testing centers or vaccines, patients and citizens are left with many unanswered questions.
These unanswered questions have a sizable impact on healthcare — a significant being the contact centers. Hospitals across the globe are hit with higher call volumes than ever before by patients who rightfully want to know if they should come into the hospital to be tested,
In our most recent Connectivity Benchmark Report, we surveyed over 951 IT decision makers (ITDMs), and approximately 90% of healthcare IT leaders ranked the adoption of cloud technologies as an “important,” “very important,” or “extremely important” priority for 2017. Why is this so important to the healthcare industry? The typical drivers for cloud adoption (cost savings, better application scalability) are a factor, but there are also industry-specific drivers that have created a sense of urgency around healthcare organizations moving to the cloud.
For patients and clinicians, Salesforce Health Cloud brings the possibility of precision medicine closer to reality: by delivering proactive patient care coordination, Health Cloud will allow healthcare providers to increase patient satisfaction, improve outcomes and reduce avoidable care.
In our upcoming MuleSoft webinar, “‘The Health Cloud’: Are we there yet?”, we’ll be talking all about healthcare and the cloud. There has been quite a bit of talk about a “Health Cloud” which promises to extend the point of care, improve patient outcomes, enable closer clinical collaboration and lower costs, but have healthcare organizations really embraced the cloud? Or is this another case of media hype?
MuleSoft provides the most widely used integration platform for connecting any application, data source or API, whether in the cloud or on-premises. With Anypoint Platform®, MuleSoft delivers a complete integration experience built on proven open source technology, eliminating the pain and cost of point-to-point integration. Anypoint Platform includes CloudHub™ iPaaS, Mule ESB™, and a unified solution for API management™, design and publishing.