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Product
Anypoint Platform
Connect any app, data, or device — in the cloud, on-premises, or hybrid
See product overview
How it works DevelopDesign APIs and build integrations DeployRun in our cloud or yours ManageCentralize monitoring and control SecureProtect your systems and data ReuseShare and discover APIs and connectors
Get Started Sign up for Anypoint PlatformTry it free for 30 days Download Studio & MuleUse Anypoint Platform's desktop IDE LearnHow to design your first API
Magic Quadrant Leader
See why Gartner named MuleSoft as a Leader again in both Full Life Cycle API Management and eiPaaS
Read analyst reports
Solutions
By industry Financial services Government Healthcare Higher education Insurance Manufacturing Media and telecom Retail
By technology API management B2B EDI Data integration DevOps ESB IoT iPaaS Microservices SOA
By integration Microsoft Salesforce SAP ServiceNow By persona Architect CDO CIO Developer
By initiative Business automation eCommerce Legacy system modernization Mobile Move to the cloud Omnichannel SaaS integrations Single view of customer See all solutions
See all solutions
Whitepaper
How to build a digital platform to lead in the API economy
Download now
Services
Customer success Training and certification MuleSoft Support MuleSoft Help Center login
Training course
Get hands-on experience using Anypoint Platform to build APIs and integrations
Register today
Resources
Featured resources Customer stories CIO webcast API strategy
Content library Webinars Videos Analyst reports eBooks Whitepapers Infographics Blog Articles See all resources
CIOs Unfiltered
Hear actionable strategies for today’s digital imperative from top CIOs
Watch webcast
Company
AboutAbout MuleSoft Why MuleSoft Careers Leadership News
Events MuleSoft CONNECT Developer Meetups All events

MuleSoft CONNECT
Relive the #1 integration conference — watch the keynote, catch missed sessions, and more
Watch on-demand
COVID-19
MuleSoft resources Work.com COVID-19 data hub Trailhead resources

Developers
Getting started Community Training Tutorials Documentation
Partners
Find a partner Partner program Partner calendar Become a partner Partner login

Contact Free trial Login

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Home > Articles by: David Guest

David Guest

Customer Success Architect

How to build a customer-centric organization

Being customer-centric means that you have a solid reputation along with the trust and loyalty of your customer. The probability of positive word of

8 mins read | February 8, 2021

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MuleSoft provides a widely used integration platform for connecting applications, data, and devices in the cloud and on-premises. MuleSoft’s Anypoint Platform™ is a unified, single solution for iPaaS and full lifecycle API management. Anypoint Platform, including CloudHub™ and Mule ESB™, is built on proven open-source software for fast and reliable on-premises and cloud integration without vendor lock-in.

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