Skip to content
    • salesforce Say hello to Einstein GPT
    Skip to main content
    • Products
      For IT TeamsAnypoint Platform World’s #1 integration and API platform
      Integration Studio Exchange Connectors DataGraph
      API management

      Flex Gateway New

      API Governance New

      Monitoring API Manager
      See all
      Try for free Sign up to Anypoint Platform Download Studio & Mule
      For Business Teams MuleSoft Composer Connect apps and data instantly MuleSoft RPA New Automate tasks with bots
      Read the Gartner Magic Quadrant report

      Gartner names MuleSoft a Leader and a Visionary

      Read reports
    • Solutions
      Featured Solutions API Management Manage and secure any API, built and deployed anywhere Integration Connect any system, data, or API to integrate at scale Automation Automate processes and tasks for every team
      Featured Integration Salesforce Power connected experiences with Salesforce integration SAP Unlock SAP and connect your IT landscape AWS Get the most out of AWS with integration and APIs
      By Industry Financial services Government Healthcare and life sciences Higher education Insurance Manufacturing Media and telecom Retail Consumer goods
      By Initiative Automation eCommerce Legacy system modernization Mobile Move to the cloud Omnichannel SaaS integrations Single view of customer
      See all solutions
      Unleash the power of Salesforce Customer 360 through integration

      Unleash the power of Salesforce Customer 360 through integration

      Integrate Salesforce Customer 360 to digitally transform your business
      Read more
    • Services
      Training Courses Certifications Learning paths Training credits
      Customer success MuleSoft Catalyst Business Value Services
      Support Help Center Community Forums Resources
      Anypoint Platform Fundamentals

      Anypoint Platform Fundamentals

      Get hands-on experience using Anypoint Platform with a free online course
      Enroll for free
    • Resources
      Featured Resources Customer stories CIO webcast Developer podcast News
      Explore Webinars Demos Videos Analyst reports eBooks Whitepapers Infographics Articles Blog API University
      See all resources
      Events MuleSoft CONNECT MuleSoft at Dreamforce MuleSoft at TrailblazerDX Community Meetups All events
      Event MuleSoft CONNECT

      Watch CONNECT on-demand

      Watch all your favorite on-demand sessions from CONNECT, including the keynote address
      Watch now
    • Developers
      Getting started Community Training Tutorials Documentation
    • Partners
      For customers Find a partner For partners Partner program Partner resources Partner calendar Become a partner Partner login
    Contact Us 1-800-664-9073
    • Login
      Anypoint Platform Composer Training Help Center
    • Free trial
    • Products
      For IT TeamsAnypoint Platform World’s #1 integration and API platform
      Integration Studio Exchange Connectors DataGraph
      API management

      Flex Gateway New

      API Governance New

      Monitoring API Manager
      See all
      Try for free Sign up to Anypoint Platform Download Studio & Mule
      For Business Teams MuleSoft Composer Connect apps and data instantly MuleSoft RPA New Automate tasks with bots
      Read the Gartner Magic Quadrant report

      Gartner names MuleSoft a Leader and a Visionary

      Read reports
    • Solutions
      Featured Solutions API Management Manage and secure any API, built and deployed anywhere Integration Connect any system, data, or API to integrate at scale Automation Automate processes and tasks for every team
      Featured Integration Salesforce Power connected experiences with Salesforce integration SAP Unlock SAP and connect your IT landscape AWS Get the most out of AWS with integration and APIs
      By Industry Financial services Government Healthcare and life sciences Higher education Insurance Manufacturing Media and telecom Retail Consumer goods
      By Initiative Automation eCommerce Legacy system modernization Mobile Move to the cloud Omnichannel SaaS integrations Single view of customer
      See all solutions
      Unleash the power of Salesforce Customer 360 through integration

      Unleash the power of Salesforce Customer 360 through integration

      Integrate Salesforce Customer 360 to digitally transform your business
      Read more
    • Services
      Training Courses Certifications Learning paths Training credits
      Customer success MuleSoft Catalyst Business Value Services
      Support Help Center Community Forums Resources
      Anypoint Platform Fundamentals

      Anypoint Platform Fundamentals

      Get hands-on experience using Anypoint Platform with a free online course
      Enroll for free
    • Resources
      Featured Resources Customer stories CIO webcast Developer podcast News
      Explore Webinars Demos Videos Analyst reports eBooks Whitepapers Infographics Articles Blog API University
      See all resources
      Events MuleSoft CONNECT MuleSoft at Dreamforce MuleSoft at TrailblazerDX Community Meetups All events
      Event MuleSoft CONNECT

      Watch CONNECT on-demand

      Watch all your favorite on-demand sessions from CONNECT, including the keynote address
      Watch now
    • Developers
      Getting started Community Training Tutorials Documentation
    • Partners
      For customers Find a partner For partners Partner program Partner resources Partner calendar Become a partner Partner login
    • Contact
      By phone 1-800-664-9073
      Online Contact Us
    • Login
      Anypoint Platform Composer Training Help Center
    Free trial
    Link to MuleSoft Twitter profile Link to MuleSoft Linkedin profile Link to MuleSoft Facebook page Link to MuleSoft Instagram profile Link to MuleSoft Videos platform Link to MuleSoft Twitch profile

    © Copyright 2023 Salesforce, Inc. All rights reserved.

    MuleSoft Blog MuleSoft Blog
    • Automation
    • Learn APIs
    • Integration strategy
    • Dev guides
    • News
    • Series
    Home > Articles by: Kostas Williams

    Kostas Williams

    Over the past 10 years, Kostas has enjoyed success in digital startups, real-time payment platforms and, most recently, a significant digital transformation at Cbus, one of Australia’s largest Industry Super Funds.
    Digital transformation

    How Cbus digitally transformed to improve its member experience

    Kostas Williams, Manager of Architecture and Planning at Cbus, spoke at our MuleSoft CONNECT Digital event in June. Cbus is one of the largest
    Kostas Williams
    18 mins read | September 3, 2020

    Newsletter

    Get the latest news delivered to your inbox

    Subscribe

    Report

    Choose a Gartner Leader in API management and iPaaS
    Download report   
    Also of Interest
    • How should banks tackle the innovation challenge from fintech startups?
    • Superannuation industry: Outlook and opportunities
    • Chinonso Ndimantang - German MuleSoft Blog

    mainfooter

    • Products
      • Anypoint Platform
      • MuleSoft Composer
      • MuleSoft RPA
      • Start a free trial
      • Download Studio
    • Solutions
      • API management
      • Integration
      • Automation
      • See all solutions
    • Services
      • Training
      • Certification
      • MuleSoft Catalyst
      • Business Value Services
    • Support
      • Help Center
      • Community
      • Tutorials
      • Documentation
      • Quick start guides
      • Ask an expert
    • Resources
      • Webinars
      • Demos
      • Videos
      • Analyst reports
      • eBooks
      • Whitepapers
      • Infographics
      • Articles
      • Blog
    • Explore more
      • Contact sales
      • Partners
      • Customer stories
      • Events
      • News
      • Careers
    © Copyright 2023 Salesforce, Inc. All rights reserved. Privacy Privacy Shield Terms

    Your Privacy Choices
    Link to MuleSoft Linkedin profile Link to MuleSoft Twitter profile Link to MuleSoft Instagram profile Link to MuleSoft Facebook profile Link to MuleSoft Videos platform Link to MuleSoft Twitch profile

    Subscribe and get notified each time a new episode is published

    You have been redirected

    You have been redirected to this page because Servicetrace has been acquired by MuleSoft. Click here to learn more.