Digital transformation

Change is hard. Whether we’re talking about making personal change or organizational change, the story is pretty much the same. It’s easy to look... read more.

Digital transformation initiatives have dramatically accelerated during the worst of the COVID-19 pandemic. Business leaders raced to buy new technology to transition to a... read more.

Almost three quarters of organizations’ customer interactions are digital. However, according to the MuleSoft 2022 Connectivity Benchmark Report, 70% of organizations struggle to provide... read more.

Diagnosing, treating, and even communicating with healthcare patients has taken a drastic change in the past two years. With the rise of virtual care,... read more.

The financial services sector has been on a rapid path of digital transformation, focusing on innovation to support its internal systems, stakeholder interactions and... read more.

With consumers demanding greater convenience, more speed, and expertly personalized shopping experiences, the retail sector is undergoing huge transformation. MuleSoft’s 2022 Connectivity Benchmark Report... read more.

Clear and consistent communication with customers is one of the most important functions of a company regardless of industry.  (more…)

We miss the water cooler.  (more…)

We’ve seen several trends gathering steam in the financial services sector in the past year, as Carole Layzell, Senior Director of Customer Transformation at... read more.

Today’s hybrid working model comes with a new set of challenges, like balancing employee wellbeing with data security and compliance outside your office walls.... read more.