Technology is constantly changing and evolving. If some pieces of equipment aren’t updated or replaced in a timely manner — they can quickly become outdated, turning them into legacy systems. Such legacy systems are still fully functioning but, due to their age and lack of modern capabilities, sometimes cannot cope with the demands of new business initiatives.
In a year that has seen unprecedented business disruption, every organization needs to respond to the needs of its customers faster than ever before. As a result, digital-first is increasingly becoming the norm. Yet, according to our latest global research, just over a third of organizations have the skills and technology they need to keep pace with digital projects. The challenge facing organizations as we move into 2021 is being able to deliver digital projects more efficiently,
An agile enterprise is a term applied to organizations that are quick in responding to changes in the marketplace or environment. Agile enterprises focus on their customers’ needs — opting for customized offerings rather than standardized offerings.
APIs have a huge potential and impact in meeting customer/citizen needs to revolutionize the organization and expose its full potential. They help create solutions that provide better customer experiences without increasing the cost significantly. APIs also aid in streamlining business operations.
Over the last decade, we’ve seen many private organizations adopt and harness the power of API-led architecture. From major IT giants to eCommerce, automobiles, and financial sectors — major players across industries have opted for an API-first approach.
Every industry is facing an accelerated pace of change. If companies can’t keep up with their customer’s needs and expectations — they will soon become obsolete. Inertia is a sure way to fail. Companies need to continuously change, as their customers change.
This holiday season will be unlike any we’ve ever experienced. Despite the uncertainty of whether consumers will spend money during this holiday season, consumers will opt to spend online instead of in-store. McKinsey is reporting that 30-60% of shoppers will shift their holiday shopping to online platforms. Shoppers who purchase through digital platforms tend to have larger basket sizes, which may be a result of not having the same in-store experience. As a result,
This post was written in partnership with Green Irony and Alexander Solomon, Lead Insurance Industry Marketing Manager at MuleSoft.
The rise of the digital consumer has led to higher expectations for every business. This shift has forced traditionally slow-to-adapt industries to modernize — or risk being left behind. For this reason, the insurance industry is undergoing rapid evolution. Early movers with the foresight to focus on investing in IT agility have been rewarded,
Whether you’re just transitioning to a leadership role in your career or have years of leadership experience under your belt — there’s always something new to learn from innovative peers. We asked IT leaders across industries what advice they would give to other IT leaders. Hear what advice MuleSoft customers — the State of Indiana, Department of Child Services, Land O’Lakes, and United States Department of Agriculture had to offer!
Nish Modi is Senior Vice President, Digital and Business Intelligence Strategy & Product, for CO-OP Financial Services, a provider of payments and financial technology to credit unions.
I’m more loyal to retailers when I feel like I have a direct connection, and I’m not alone: 84% of consumers say that being treated like a person is important to winning their business. We all want a more personalized experience, but for retailers, this is a huge challenge because of the brittle mess of systems supporting each channel. On top of that, even the best personalization efforts feel inauthentic when they break across channels.
