MuleSoft at Salesforce Connections ‘19 – get ready to transform your business and build direct relationships with your consumers.
It’s finally here, Salesforce Connections! Blaze your trail to better, smarter, and more personalized consumer engagement. This year, MuleSoft will have a large presence at Connections with its own MuleSoft experience on the expo floor and a variety of sessions and curated content.
What is Connections 2019?
Connections is the must-attend conference of the year for anyone who wants to learn how to connect to their consumers in a whole new way. Attendees will hear from industry experts on how to meet new consumer expectations with smart, personalized, and connected experiences.
During this event, we will showcase how Salesforce and MuleSoft can bring together data, engagement, and coordination across multiple channels to build direct relationships with today’s digital consumer.
Your guide to finding MuleSoft at Connections!
Held in beautiful downtown Chicago on June 17-19 at McCormick Place West (2301 S Indiana Ave, Chicago, IL 60616), Connections is your ticket to three days of learning, fun, and growth.
Tuesday, June 18th
Campground hours: 8:30AM-5PM
8:30AM – 9:10AM Breakout | The Power of MuleSoft + Salesforce: Integrate to Transform Customer Experiences | Room W475A
Today, only 36% of organizations believe they provide a connected user experience across channels because of the challenges they face in connecting disparate systems. Join us to learn how MuleSoft + Salesforce provides a more strategic approach to integration and enables a connected B2C experience across service, sales, marketing, and more.
1:00PM – 1:20PM Theater | Achieve Omnichannel Hyper Personalization with Qubit, Salesforce, and MuleSoft | Lake Opeka Theater
More than ever now, customers expect their online experiences to be unique and personalized based on their behavior and needs. Learn how Qubit, a Commerce Cloud and MuleSoft partner, can help you take personalization to the next level by infusing context, relevance, and value into every customer visit. In this session, we will demonstrate how to bring together multiple data sources in real-time to create contextual and relevant 1:1 personalization across every channel.
1:30PM – 2:10PM Breakout | MuleSoft in Manufacturing: Transform Partnerships with Supply Chain Visibility | Room W475A
Maintaining your partner relationships is critical to hitting sales targets and revenue goals. This means gaining real-time visibility into products, orders, and pricing. Join us to hear from ABC Supply how they’ve built a single customer view and digitized their supply chain to improve partner engagement. Learn industry best practices to leverage digital technology, APIs, and MuleSoft’s Anypoint Platform to provide real-time visibility into order and tracking for your partners and customers.
2:00PM – 2:40PM Super Session | MuleSoft: Integrate your Systems, Connect to your Customers | Room W471B
Connected experiences are the new battleground. In the fourth industrial revolution, your customers are expecting personalized experiences at every touch point. Yet, the average organization has more than 900 systems, with only 29% of them connected, which makes it nearly impossible to deliver truly connected experiences. Join us to learn how new additions to Anypoint Platform can help your organization deliver experiences across the customer journey, and empower your organization to innovate with APIs.
4:00PM – 4:20PM Theater | Intro to MuleSoft Anypoint Platform | Lake Ontario Theater
New to MuleSoft’s Anypoint Platform? Join this session to learn what Anypoint Platform is, what problems it solves, how it works and what the benefits are from using it. Discover how Anypoint Platform helps organizations change and innovate faster by making it easy to connect and integrate any application, data, and device.
Wednesday, June 19th
Campground hours: 9:00AM-2PM
9:15AM – 9:55AM Breakout | Commerce and MuleSoft: How ASICS Created an Omnichannel Experience | Room W475A
Over the last several years, eCommerce has boomed and quickly become an important part of our day-to-day lives — and the line between online and in-store shopping experiences is diminishing. In this session, learn how ASICS provides a seamless and consistent omnichannel experience to customers. You’ll hear how ASICS migrated from a legacy commerce platform to Commerce Cloud and developed an Endless Aisle shopping experience with MuleSoft and Salesforce.
11:00AM – 11:40AM Breakout | How to Drive Value Through Service by Unlocking Siloed Data and Systems | Room W470B
Differentiate your service through integration by creating a connected customer experience. Unlock siloed data across your back office, enable your service reps to gain deeper customer insights, and adapt and scale faster to achieve the next level of digital service transformation.
Registration is open, and we don’t want you to miss out — so register today. We cannot wait to see you in Chicago!