Skip to content
  • salesforce Join CONNECT live now
    • Products
      For IT TeamsAnypoint Platform World’s #1 integration and API platform
      Integration Studio Exchange Connectors DataGraph
      API management

      Flex Gateway New

      API Governance New

      Monitoring API Manager
      See all
      Try for free Sign up to Anypoint Platform Download Studio & Mule
      For Business Teams MuleSoft Composer Connect apps and data instantly MuleSoft RPA Coming soon Automate tasks with bots
      Read the Gartner Magic Quadrant report

      Gartner Magic Quadrant Leader

      See why Gartner named MuleSoft as a Leader in both Full Life Cycle API Management and iPaaS
      Read reports
    • Solutions
      Featured Solutions API Management Manage and secure any API, built and deployed anywhere Integration Connect any system, data, or API to integrate at scale Automation Automate processes and tasks for every team
      Featured Integration Salesforce Power connected experiences with Salesforce integration SAP Unlock SAP and connect your IT landscape AWS Get the most out of AWS with integration and APIs
      By Industry Financial services Government Healthcare and life sciences Higher education Insurance Manufacturing Media and telecom Retail and consumer goods
      By Initiative Automation eCommerce Legacy system modernization Mobile Move to the cloud Omnichannel SaaS integrations Single view of customer
      See all solutions
      Unleash the power of Salesforce Customer 360 through integration

      Unleash the power of Salesforce Customer 360 through integration

      Integrate Salesforce Customer 360 to digitally transform your business
      Read more
    • Services
      Training Courses Certifications Learning paths Training credits
      Customer success MuleSoft Catalyst Business Value Services
      Support Help Center Community Forums Resources
      Anypoint Platform Fundamentals

      Anypoint Platform Fundamentals

      Get hands-on experience using Anypoint Platform with a free online course
      Enroll for free
    • Resources
      Featured Resources Customer stories CIO webcast Developer podcast News
      Explore Webinars Videos Analyst reports eBooks Whitepapers Infographics Articles Blog
      See all resources
      Events MuleSoft CONNECT MuleSoft TRANSFORM Community Meetups All events
      Event MuleSoft CONNECT

      CONNECT is live. Join now!

      Register and login to watch the premier global integration conference live
      Watch now
    • Developers
      Getting started Community Training Tutorials Documentation
    • Partners
      FOR CUSTOMERS Find a partner FOR PARTNERS Partner program Partner calendar Become a partner Partner login
    • Contact
    • Free trial
    • Login
      Anypoint Platform Composer Training Help Center
    • Products
      For IT TeamsAnypoint Platform World’s #1 integration and API platform
      Integration Studio Exchange Connectors DataGraph
      API management

      Flex Gateway New

      API Governance New

      Monitoring API Manager
      See all
      Try for free Sign up to Anypoint Platform Download Studio & Mule
      For Business Teams MuleSoft Composer Connect apps and data instantly MuleSoft RPA Coming soon Automate tasks with bots
      Read the Gartner Magic Quadrant report

      Gartner Magic Quadrant Leader

      See why Gartner named MuleSoft as a Leader in both Full Life Cycle API Management and iPaaS
      Read reports
    • Solutions
      Featured Solutions API Management Manage and secure any API, built and deployed anywhere Integration Connect any system, data, or API to integrate at scale Automation Automate processes and tasks for every team
      Featured Integration Salesforce Power connected experiences with Salesforce integration SAP Unlock SAP and connect your IT landscape AWS Get the most out of AWS with integration and APIs
      By Industry Financial services Government Healthcare and life sciences Higher education Insurance Manufacturing Media and telecom Retail and consumer goods
      By Initiative Automation eCommerce Legacy system modernization Mobile Move to the cloud Omnichannel SaaS integrations Single view of customer
      See all solutions
      Unleash the power of Salesforce Customer 360 through integration

      Unleash the power of Salesforce Customer 360 through integration

      Integrate Salesforce Customer 360 to digitally transform your business
      Read more
    • Services
      Training Courses Certifications Learning paths Training credits
      Customer success MuleSoft Catalyst Business Value Services
      Support Help Center Community Forums Resources
      Anypoint Platform Fundamentals

      Anypoint Platform Fundamentals

      Get hands-on experience using Anypoint Platform with a free online course
      Enroll for free
    • Resources
      Featured Resources Customer stories CIO webcast Developer podcast News
      Explore Webinars Videos Analyst reports eBooks Whitepapers Infographics Articles Blog
      See all resources
      Events MuleSoft CONNECT MuleSoft TRANSFORM Community Meetups All events
      Event MuleSoft CONNECT

      CONNECT is live. Join now!

      Register and login to watch the premier global integration conference live
      Watch now
    • Developers
      Getting started Community Training Tutorials Documentation
    • Partners
      FOR CUSTOMERS Find a partner FOR PARTNERS Partner program Partner calendar Become a partner Partner login
    Contact Free trial
    • Login
      Anypoint Platform Composer Training Help Center
    Link to MuleSoft Twitter profile Link to MuleSoft Linkedin profile Link to MuleSoft Facebook page Link to MuleSoft Instagram profile Link to MuleSoft Videos platform

    © Copyright 2022 Salesforce, Inc. All rights reserved.

    MuleSoft Blog MuleSoft Blog
    • Learn APIs
    • Integration strategy
    • Dev guides
    • Digital transformation
    • News
    • Series
    Home > Articles by: Esther Chen

    Esther Chen

    Events

    Why TrailheaDX is a must-attend event for developers

    TrailheaDX is a one-of-a-kind virtual experience that connects developers, admins, and architects to improve their skills and get hands-on with the latest product innovations.
    Esther Chen
    4 mins read | June 19, 2020
    Salesforce integration

    Introducing MuleSoft Accelerator for Salesforce Service Cloud

    The need for a connected service experience The service landscape is continuously evolving. Today, 72% of customers expect service agents to have access to
    Esther Chen
    6 mins read | February 3, 2020
    Events

    Don’t miss MuleSoft and Service Cloud at Dreamforce 2019!

    Create a connected service experience with a single view of your customer  Did you know that 69% of service leaders say a single customer
    Esther Chen
    6 mins read | October 28, 2019
    Salesforce integration

    Salesforce integration made easy: MuleSoft and Service Cloud

    Did you know 69% of service leaders say a single customer view provides more cross-sell and upsell opportunities? That’s right—customer service as a revenue
    Esther Chen
    6 mins read | July 30, 2019
    salesforce connections logo
    Events

    Don’t miss MuleSoft at Connections 2019

    MuleSoft at Salesforce Connections ‘19 - get ready to transform your business and build direct relationships with your consumers. (more…)
    Esther Chen
    8 mins read | June 10, 2019
    connected service experience
    Salesforce integration

    Deliver a connected service experience with MuleSoft and Salesforce

    How your organization can create digital service transformation (more…)
    Esther Chen
    7 mins read | May 30, 2019

    Newsletter

    Get the latest news delivered to your inbox

    Subscribe

    Report

    Choose a Gartner Leader in API management and iPaaS
    Download report   

    mainfooter

    • Products
      • Anypoint Platform
      • MuleSoft Composer
      • MuleSoft RPA
      • Start a free trial
      • Download Studio
    • Solutions
      • API management
      • Integration
      • Automation
      • See all solutions
    • Services
      • Training
      • Certification
      • MuleSoft Catalyst
      • Business Value Services
    • Support
      • Help Center
      • Community
      • Tutorials
      • Documentation
      • Quick start guides
      • Ask an expert
    • Resources
      • Webinars
      • Demos
      • Videos
      • Analyst reports
      • eBooks
      • Whitepapers
      • Infographics
      • Articles
      • Blog
    • Explore more
      • Contact sales
      • Leadership
      • Partners
      • Customer stories
      • Events
      • News
      • Careers
    © Copyright 2022 Salesforce, Inc. All rights reserved. Privacy Privacy Shield Terms
    Link to MuleSoft Twitter profile Link to MuleSoft Linkedin profile Link to MuleSoft Facebook profile Link to MuleSoft Instagram profile Link to MuleSoft Videos platform
    • Deutsch
    • English Full site
    • French
    • Japanese
    • Portuguese
    • Spanish
    • Deutsch
    • French
    • Japanese
    • Portuguese
    • Spanish
    • English Full site

    Subscribe and get notified each time a new episode is published

    You have been redirected

    You have been redirected to this page because Servicetrace has been acquired by MuleSoft. Click here to learn more.