At MuleSoft, we recognize the critical importance of safeguarding your data. MuleSoft Intelligent Document Processing is meticulously crafted with robust security measures to ensure the protection of your sensitive customer information. We prioritize your data’s security by minimizing our interaction with it and creating a secure environment where you can confidently manage and manipulate sensitive […]
History shows us why updating infrastructure is key to supporting innovation. Take the shift from horse-drawn carriages to cars — you couldn’t enjoy all the speed and features of your car if you were only driving it on unpaved roads. The same principle applies to adopting AI for businesses. To make any innovation truly practical […]
Did you know that integrating MuleSoft with Data Cloud can unlock actionable insights across your business? By combining these powerful tools, you can extend Data Cloud’s out-of-the-box connectivity, maximize its impact, and fuel your Agentforce Agents with the knowledge needed to deliver exceptional employee and customer experiences. In this blog, we’ll explore how MuleSoft enhances […]
Three months ago, we announced Agentforce, Salesforce’s suite of customizable agents and tools. In these three short months, we’ve watched Agentforce blossom into a full-blown “digital labor platform that is instantly scalable,” per Marc Benioff – allowing businesses to develop deeper, more personalized interactions with their teams and customers. Unyielding innovation is what continues driving […]
Living sustainably is a top-of-mind concern for individuals, businesses, and overall governments as everyone strives to reduce their environmental footprint and understand their role in protecting our planet. Sustainability isn’t a trend or a buzzword – it’s a necessity for the longevity and health of our planet as we know it. Why is it important […]
Anypoint Flex Gateway is a fast, lightweight API gateway designed to manage and secure APIs running anywhere. One option for deployment is Google Cloud Run, Google’s serverless container environment. Reasons to use Google Cloud Run as your deployment environment: Reasons you might not want to use Cloud Run: Step-by-step deployment guide for MuleSoft Flex Gateway […]
MuleSoft is pleased to announce the general availability of two new Hyperforce regions: Japan and Canada. Hyperforce is Salesforce’s public cloud infrastructure platform designed to deliver a standard, common, managed runtime stack – including essential services hosted on the public cloud. It offers tools for developers to deploy applications and ensure compliance, while also providing […]
As the customer service landscape evolves, a new era of AI-powered agents transforms how businesses interact with and delight their customers. From traditional human agents to generative AI and now autonomous, enterprise-integrated AI agents, we are witnessing a seismic shift in the field of customer support. This evolution opens up a world of possibilities, enabling […]
AI technology is evolving in waves, with each new advancement in industrial, predictive, and generative AI offering previously impossible capabilities and opportunities. Today, autonomous agents represent another big leap forward in the evolution of AI. Autonomous agents are advanced AI apps that are capable of understanding and responding to human inquiries without human intervention. Unlike […]
APIs are the backbone of modern digital ecosystems. They enable seamless integration between different software systems and drive innovation across industries. But as organizations increasingly rely on APIs to connect and share data, proper API governance has become crucial to maximizing the value of these integrations. Central to an effective API governance strategy is regulatory […]