How retailers use APIs to reinvent shopping
The retail industry is undergoing a massive change due to technology. In Asia, online retailers are flourishing because of their ability to target consumers
The power of connectivity in retail
Retailers have long understood that 'knowing the customer' is crucial for maintaining loyalty and standing apart from the competition. Today, in the age of
3 key factors to developing Your omnichannel strategy
It is a common misconception that omnichannel is a matter of connecting system A to system B to create a new mobile app or
The future of digital retail
The retail landscape is becoming increasingly competitive, with Amazon repeatedly disrupting the industry. It can seem like the retail industry is in crisis; what
Why retailers must embrace the ‘Integration of Things’
ECommerce is thriving in the UK. According to IMRG, £133 billion was spent online in 2016—a number expected to increase by 14 percent this
Retail supply chains in the age of Amazon
Have you ever thought about what goes on behind the scenes when you buy something in a store or online? How was the product
Why APIs are key to omnichannel retailing
Digital technology has transformed the retail industry over the past decade. The rise of eCommerce is at the centre of these changes, presenting both
Retail channel obliteration
In retail, you often hear the word “channel” when describing how products are delivered to the customer. But actually, a channel is a bit
5 key takeaways from NRF
“I don't think retail is dead. Mediocre retail experiences are dead;” this statement from Warby Parker co-founder Neil Blumenthal certainly rang true at the
Real-time, all the time and the impact on customer experience
We all seem to take it for granted now. We go to a retailer’s website or mobile application. We click on the product we