At MuleSoft, we often talk about the power of integrating data and leveraging APIs to build connected customer experiences. But as we talk to CIOs and business leaders, they equally stress the importance of building connected employee experiences. In fact, 84% of IT leaders say improving employee technology is a critical initiative for their company. In reality though, only 50% of IT leaders are increasing their investment in employee-facing technology.

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With the talent market growing increasingly competitive, it’s more important than ever for companies to build a multiyear strategy for human capital resources management (HCM), enterprise resource planning (ERP), apps, and analytics to recruit, onboard, retain, and develop their employees. 

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Implementing new digital HR technology to attract and retain top talent is increasingly a top priority for many companies. But when the average HR department has more than nine systems of record that are not fully integrated, the quality of user experience suffers. 

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The HR tech market is projected to reach $30B by 2025. In addition to leading vendors like Workday, Oracle PeopleSoft, ServiceNow, and Coupa, there is a rapid increase in the number of vendors that specialize in HR automation, recruiting, payroll, benefits, people analytics, and more. 

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Employee engagement has a significant impact on a company’s performance. MIT research shows that companies with top-quartile employee experience achieve twice the innovation, double customer satisfaction ratings, and 25% higher profits than organizations with bottom-quartile employee experience. 

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