David Berlind

Opinion: Did lack of agility stall a retail giant’s digital transformation attempt?

In a recent article about a major retailer’s struggles to balance Amazon-grade competitive pressure to digitally transform against the livelihoods of its in-store customer

David Berlind

10 mins read | May 11, 2021

Integration strategy

Opinion: How Elon Musk may have thrown gas on the API economy

Hardly a week has passed since Elon Musk and the inhabitants of the Reddit WallStreetBets forum made headlines after a handful of retail investors

David Berlind

5 mins read | February 10, 2021

API strategy

69% of IT leaders keep the lights on instead of innovating. Enter APIs.

This post was originally published on ProgrammableWeb. See the full video interview by clicking through to the original post. Responding to a question regarding

David Berlind

7 mins read | March 23, 2020

API strategy

Organizing API ecosystems to drive better customer experiences

In 1989, when Jan Carlzon, the now former CEO of Scandinavian Airlines (SAS), published his book Moments of Truth, he posited that a customer's

David Berlind

14 mins read | December 5, 2018

API strategy

A practical guide to winning in the API economy

When an organization uses APIs to build new products, new business channels, and new business models in ways that ultimately produce new revenue or

David Berlind

8 mins read | November 27, 2018

API security

What are perceived and actual security concerns for APIs?

APIs are rapidly becoming one of the most important infrastructural layers of the Internet while at the same time becoming a critical component of

David Berlind

15 mins read | October 23, 2018

API strategy

Why GDPR compliance is a ready-made problem for APIs

If you were existing anywhere but under a rock for the last few weeks, then you were probably subjected to a gauntlet of GDPR

David Berlind

14 mins read | July 31, 2018

API security

How cybercriminals take advantage of chat APIs and what to do about it

David Berlind is editor-in-chief of ProgrammableWeb. Cybersecurity solution provider Trend Micro has issued a report that highlights how chat platform APIs can and are

David Berlind

19 mins read | August 21, 2017

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