How to get the most out of your APIs with the right API business model

In today’s business environment, with customer expectations changing at an unprecedented rate, more and more organizations are expanding their digital ecosystems to extend their reach to new customers and create more connected customer experiences. 

Leading organizations are reshaping markets with their expanding ecosystem footprints. They are doing this by leveraging their platforms built on the foundation of API-led connectivity. APIs are the critical bridge in connecting an organization’s core competencies to new channels to better engage with customers. 

5 lessons for building an API company with Christine Spang: APIs Unplugged

This episode’s special guest is Christine Spang, co-founder and CTO of Nylas. Nylas provides a set of communications APIs that help developers connect to email, calendar, and contacts providers. During the conversation, Christine relates the experience of founding an API product company and provides tips and lessons learned on product strategy, developer experience, and balancing product vision with user feedback.

3 chargeback speedbumps to avoid to supercharge API reuse

Enterprise chargeback (the practice of formalizing a distributed carrying cost program for shared assets) is a conundrum. It should be easy but it’s not. Group X used Y, so they should pay Z. Sounds simple right? Go ahead. Ask people who’ve attempted to create a chargeback model for a shared development platform and they’ll likely either laugh or cry. It’s not that envisioning the model that’s so fraught with peril, it’s the adoption problem. Nobody wants to do the cost accounting work.

Integration analytics: How to move from definition to KPI dashboard

This blog post was co-authored by Stephen Fishman, Regional Vice President – Customer Success Strategy & Architecture.

At MuleSoft we are enabling enterprises across industries in their digital business transformation journey. Our typical approach consists of understanding the current enterprise context, where they are in their transformation journey. In identifying what use cases and business value are being driven through MuleSoft, we can help enterprises: 

How to track and measure the value of your Anypoint Platform implementation

If you’re a relatively new MuleSoft customer — you may be wondering how to assess the value of your recently implemented platform. How can you show that Anypoint Platform is paving the way toward innovation in your organization? Can you take a snapshot of what’s been built so far and project your organization’s pace to achieve digitalization? The first step to answering these questions is establishing a set of KPIs and measuring their progress over time. 

How a ‘heads-up’ data strategy makes your cost of data compliance cheaper

November 9 2020

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In the first part of this blog, we discussed how government interventions (like FATCA and GDPR) have increased complexity in your corporate data landscape (on top of an already expansive digital landscape) and explained why a traditional ‘heads-down’ data strategy typically fails.

In part two, we will explore an alternative ‘heads-up’ approach, by outlining what an operationally ‘baked-in-by-default’ risk-based data strategy looks like, and how you can realize this advantage by building an application network.

Why you need a ‘heads-up’ data strategy

October 28 2020

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“McKinsey research shows bold moves to adopt digital technologies early and at scale, combined with a heavy allocation of resources against digital initiatives and M&A, correlate highly with value creation” 

Digital strategy in a time of crisis, © McKinsey 2020

Imagine having to identify every customer data point in 100s of business systems, capturing all of that out-of-step from BAU operations, and then purging it from wherever it is.

Discovering and managing API risks with Baljeet Malhotra: APIs Unplugged

This episode of APIs Unplugged features special guest Baljeet Malhotra, Managing Director of Teejlab. Baljeet started Teejlab to help companies discover APIs they may want to consume, and even discover APIs they are already unknowingly using. Teejlab’s API tooling and API directory help organizations manage the risks associated with the APIs they are considering or consuming. Based in Vancouver, Baljeet is a computer scientist with 15+ years of research and innovation experience working with various public and private sector organizations and customers like SAP,

4 basic principles of an API ecosystem

As the API economy matures, an increasing number of organizations are co-creating API-based products in collaboration with other ecosystem members — including customers, partners, independent developers, software vendors, etc. Empowered with a fresh perspective of consumer-centric thinking, organizations should be open to reimagining value creation in collaboration with their partners. 

Connect apps and APIs: Jumpstart your way to an all-digital business

This blog was originally published on the Salesforce blog and was co-written with Ed Cho, Senior Product Marketing Manager on the Platform team.

Cutting doctor’s appointment referral times by half. Processing a bank loan in support of small business in less than two days. Accelerating test results to help stop the spread of disease. IT teams have always been implementing, maintaining, and governing a number of high-demand applications and systems.