David Berlind

In a recent article about a major retailer’s struggles to balance Amazon-grade competitive pressure to digitally transform against the livelihoods of its in-store customer

Hardly a week has passed since Elon Musk and the inhabitants of the Reddit WallStreetBets forum made headlines after a handful of retail investors

This post was originally published on ProgrammableWeb. See the full video interview by clicking through to the original post. Responding to a question regarding

In 1989, when Jan Carlzon, the now former CEO of Scandinavian Airlines (SAS), published his book Moments of Truth, he posited that a customer's

When an organization uses APIs to build new products, new business channels, and new business models in ways that ultimately produce new revenue or

APIs are rapidly becoming one of the most important infrastructural layers of the Internet while at the same time becoming a critical component of

If you were existing anywhere but under a rock for the last few weeks, then you were probably subjected to a gauntlet of GDPR

David Berlind is editor-in-chief of ProgrammableWeb.  Cybersecurity solution provider Trend Micro has issued a report that highlights how chat platform APIs can and are