As companies embrace omnichannel strategies, achieving a 360-degree view of their customers has become increasingly challenging. Customer 360 is a continuous discipline around delivering a reliable view of their customers and relevant attributes so that any employee or system has access to the customer information it needs to manage the customer journey. The discipline is iterative in nature and involves 5 steps as illustrated below. In this article, we will provide a detailed guide regarding one strategy you can use to capture customer information (step 2,

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In part one of this blog, I walked you through the process of setting up an Ethereum client and generating two Ether wallets for the purpose of testing. In this blog, I’ll show you how easy it is to leverage MuleSoft to connect to and send funds from one wallet to another using an Ethereum connector that was developed using Anypoint DevKit.

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In my last article, I provided an example of how you can use Anypoint Platform to connect and expose a Blockchain Proxy Layer API. The proxy layer, on top of MultiChain, provides all the benefits of Anypoint Platform and gives you granular control to share data and monitor transactions. MultiChain is just one of a growing number of blockchain platforms in the market. Within the market, there are two types of blockchain networks: public and private.

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Blockchains are slowly creeping their way into the enterprise and gaining acceptance. As Harvard researchers reveal, “No matter what the context, there’s a strong possibility that blockchain will affect your business. The very big question is when.” But what are Blockchains?

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Everyone is very excited about chatbots as the future of messaging, customer service, information delivery, etc. Facebook touts Messenger bots as AI (e.g. Jarvis) and the press gets excited about how they will change the world. But really, bots are essentially an ESB that listens for keywords and routes responses back to the user. This project will show you how to build one using Anypoint Platform.

This example project provides a framework to build a Facebook Messenger Bot that can leverage APIs built on Anypoint Platform.

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