Meet a Muley: Colin Laird, Account Executive

colin laird mulesoft

I work on the Sales team in our Sydney office as an Enterprise Account Executive at MuleSoft focused on organizations in the Financial Services and Insurance industry in what’s called ANZ North. ANZ North is the New South Wales and Queensland regions within Australia. If you boil it back, my role involves two responsibilities:

  1. Represent what MuleSoft does in the clearest and most succinct way, thereby helping organizations identify and plan on making the most effective and strategic changes to their business

The Composite Bank

May 16 2017

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the composite bank

Although we hear a lot about robots replacing jobs, most businesses are already well down the path of automation. Moving forward, businesses will continue to leverage advances in automation technology. However, the new frontier of competitiveness has shifted to product and service innovation. Success on this front goes to those able to create customer experiences that deliver insight and convenience. These experiences are created by understanding the lifestyle needs of mobile consumers, and strategically inserting services that satisfy these needs along the consumer’s path.

Top 4 Pitfalls of the Customer Experience

disconnected consumer experience

Read MuleSoft’s Connected Consumer Report to learn more about the disconnected consumer, changing consumer expectations, and the opportunities and challenges that lie ahead for banks, retailers, insurers, and public service organizations.

 

We live in a world in which consumers expect on-demand and fully-connected experiences. Organizations cannot escape these expectations and the forces of digital disruption that come with it.

IT Q&A: Ask Ross Anything

cio digital transformation

Earlier this year we published our Connectivity Benchmark Report research that surveyed 951 IT decision makers on whether they’ve been able to achieve their digital transformation goals, whether they will have enough resources to do what they want to do this year, and whether they can actually complete all of their projects..

Meet a Muley: Facundo de la Cruz, DevOps Engineer

facundo muley

What’s the most interesting problem you’re working on solving right now?

As a DevOps Engineer in our Buenos Aires office, right now, I’m working on a project monitoring system integrations. There are a few legacy solutions that will be deprecated, so I’m using some of the company’s automation tools to migrate all these checkpoints, monitors, and alarms to a new system. It’s a very interesting project because if your monitoring solution is generating a lot of alerts, people tend to ignore them; then one day a very critical alert could be ignored. This project allows us to integrate everything into one system, with very specific metrics, which helps ease the monitoring solution.

Highlights from MuleSoft’s CONNECT 2017

MuleSoft CONNECT 2017

At MuleSoft’s (NYSE: MULE) fourth annual CONNECT conference in San Francisco, tech leaders met to discuss the new innovations and ideas that will disrupt and reinvent business in the coming year. The event also set the stage for the next major release of MuleSoft’s Anypoint Platform, as well as an announcement that the company is joining the Linux Foundation’s Open API Initiative.

Meet a Muley: Melissa van der Hecht, Solutions Consultant, Partnering with Customers to Help them Solve Critical Business Challenges

meet a muley melissa

What’s the most interesting problem you’re working on solving right now?

In my role as Solutions Consultant on the Pre-Sales team, I find the complex transformational projects the most interesting; there are so many different parallel streams of work and the role of integration can vary a lot between them.  For example, a few of the customers I’m currently working with are undergoing large scale legacy modernisation and migration to the cloud, alongside opening access to their data and trying to provide re-usable services that are safe to innovate on as well as fulfil business-critical processes.  Having to think about a piece of integration from many different perspectives and different consumer experiences, rather than just how we can integrate with a specific system, is fascinating to get my brain stuck into.

Will Facebook’s Thoughts API Eliminate the Mouse and Keyboard?

augmented reality

At its annual F8 developer conference, Facebook announced a beta trial of its Thoughts project. Thoughts is a collaboration between Facebook and the research community that has set a goal of typing 100 words per minute, 5x faster than typing on a smartphone, straight from someone’s brain. The interface between the brain and the integrated app is the Thoughts API that bypasses the need for keyboard, words, or other motor functions.

Webinar: How to Scale API Adoption: Best Practices from ADP

April 28 2017

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Being able to scale successful initiatives fast can be a competitive differentiator in today’s hypercompetitive digital environment. It’s not easy for teams tasked with implementing technology in the enterprise though; 50% of IT decision makers say they were unable to complete all the projects they were asked to deliver last year.

That’s a significant IT delivery gap to plug.

The Future of the Online Retail Industry

April 26 2017

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woman shopping

As online retail grows and more shoppers move to the web, retailers will face a series of challenges. How can they best prepare for the successful future of the online retail industry?

The online retail industry has witnessed significant growth over the last several decades. According to data from the U.S. Department of Commerce, online retail accounted for $136.6 billion in sales in 2007. By 2015 the number of sales online more than doubled and surpassed $340 billion. The future of the online retail industry promises to be even more prominent, with Forrester predicting online sales will reach 523 billion in the U.S. alone, by 2020.