Have you had your Bezos moment? What you can learn from Amazon

February 20 2018

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jeff bezos apis

When people and companies grow wildly successful, we often forget that they have the same number of hours in the day as everyone else. Yet, we often find ourselves speculating, how do they do what they do…and how do they do it so well?

The power of Positive Leadership

February 16 2018

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Recently, I had the pleasure of presenting some of my work at MuleSoft during a seminar put on by Bobbie LaPorte on the topic of Positive Leadership. Bobbie is an experienced Executive Coach and tri-athlete, she recently completed her Master’s degree in Positive Leadership and Strategy.

In my work with Bobbie and through her education on Positive Leadership, she identified ways that I had been practicing some of the principles in my leadership style,

Welcome to the coherence economy

February 14 2018

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coherence economy

Nearly 20 years ago, there was a major economic shift — from a services economy to an experience economy. Since then, the accelerating pace of technology, fueled by hyperspecialization, digitization, and the ability to programmatically control these new environments, has been quietly ushering in a new economy set to challenge every industry — the coherence economy.

Anypoint Platform is the G2 Crowd iPaaS Leader

anypoint platform ipaas

Anypoint Platform has been named the G2 Crowd iPaaS Leader for 2018. G2 Crowd determines Leaders based on customer satisfaction and market presence, so people who actually use Anypoint Platform are determining its success as an iPaaS. Anypoint Platform had the highest score among iPaaS Leaders on G2 Crowd’s iPaaS software grid.

Retail channel obliteration

February 5 2018

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retail channel obliteration

In retail, you often hear the word “channel” when describing how products are delivered to the customer. But actually, a channel is a bit more involved. A retail channel is the end-to-end set of locations, processes, and technologies products pass through from the point of manufacture to the end-customer.  

I recall a conversation with a Forrester analyst in 2004 on the topic of “retail channel integration.” Essentially, the gist of the discussion was centered on the integration of the online (eCommerce) channel with the store channel.

How should banks tackle the innovation challenge from fintech startups?

February 5 2018

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The influence of rapidly-evolving macro-economic conditions and regulatory changes, especially following the 2008 financial crisis, have always kept the financial services industry on its toes. However, few could have foreseen the impact created by the waves of new fintech startups that have surged into the market in recent years. The charge is being led by innovative new entrants, such as Atom Bank, TransferWise and Sonovate, which are finding success in using new technologies to deliver traditional financial services in ways that revolutionise the customer experience.

How to build a successful career: 5 lessons for approaching professional development

February 2 2018

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I thank my lucky stars every morning I walk into the office, as I’m pretty sure I have the best job on the planet. A big part of my job is building an environment in which incredibly talented sales professionals can grow substantially as both professionals and individuals.  Working with my team, I often hear, “What do you wish you could tell your 27-year-old self?” After nearly two decades building teams, I’ve come to realize a few key lessons.

2018 predictions: AI, SaaS, and the evolution of IT

January 31 2018

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Organizations today are under increasing pressure to move faster to stay relevant. It requires CIOs to embrace a new way of thinking about IT, one that distributes the IT function throughout the business rather than concentrates it in a single team.

Guide: 5 interview tips, 5 resume lessons, and 10 things recruiters wish you knew

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Last year, we interviewed over 8,000 candidates in over 20 offices across the world. In this #careeradvice series, we want to share our behind-the-scenes insights with you. We’re featuring our global Talent team and spilling their secrets.

5 key takeaways from NRF

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“I don’t think retail is dead. Mediocre retail experiences are dead;” this statement from Warby Parker co-founder Neil Blumenthal certainly rang true at the NRF 2018: Retail’s Big Show.

In fact, the retail industry was optimistic at this year’s conference, coming off the strongest holiday season gain since the Great Recession. After three days of keynotes, breakout sessions, and commentary from the industry’s most innovative leaders, it’s clear that the future of retail lies in delivering a superior customer experience.