The Future of the Online Retail Industry

April 26 2017

0 comments 0
woman shopping

As online retail grows and more shoppers move to the web, retailers will face a series of challenges. How can they best prepare for the successful future of the online retail industry?

The online retail industry has witnessed significant growth over the last several decades. According to data from the U.S. Department of Commerce, online retail accounted for $136.6 billion in sales in 2007. By 2015 the number of sales online more than doubled and surpassed $340 billion. The future of the online retail industry promises to be even more prominent, with Forrester predicting online sales will reach 523 billion in the U.S. alone, by 2020.

The Eight Retail Trends You Need to Know From Retail Week Live

March 14 2017

0 comments 0
Technology information and e-commerce

“Retail matters”; that was the declaration last week by the Editor-In-Chief of RetailWeek at the start of their 2017 flagship conference in London. It might be biased for the leading-UK retail conference to declare their industry is important, but after two days of keynotes, breakout sessions and rubbing shoulders with the industry’s most influential figures it’s clear to see that, yes, retail does matter and that the trends mentioned actually transcend the retail industry; they’re applicable to everyone.

The Transformation of the Retail Business

March 7 2017

0 comments 0
The Transformation of the Retail Business

Working with MuleSoft retail customers as a strategic architect across EMEA, I am seeing that for major retailers, the rise of eCommerce has been both a massive opportunity and a threat. The rise of the smartphone and the changing expectations of modern shoppers is forcing an evolution in how retailers do business.

How APIs Can Create Delightful Shopping Experiences

February 14 2017

0 comments 0
Comparing prices online

Making inventory and location data available to online and mobile consumers can ensure they can buy what they want, when and where they want.

In the pre-smartphone world, malls were a meeting and hangout place for teenagers. The co-location of teenagers, parents, and stores was a major advantage for traditional retailers looking to drive demand and sales in their customers’ natural social scenes.

Wishing you an “API Christmas”

December 22 2016

1 comment. 0
Christmas online shopping background

As Andy Williams’ popular song reminds us, the holiday season really is ‘the most wonderful time of the year’. The same is true for retailers, with UK shoppers expected to spend £42.2 billion in December 2016, a 2.5% increase from last Christmas. However, without adopting an appropriate API strategy to respond to increasing customer pressure for friction-free online and in-store experiences, many stores will be left out in the cold.

Supply Chain API for Agility

December 1 2016

0 comments 0
Container Cargo ship and Cargo plane with working crane

Traditional supply chains are coming under growing pressure as organisations search for growth in increasingly competitive markets. Around the world, changing economic conditions and customer demands mean that organisations need to find a way to be increasingly agile. Those unable to evolve their operations to match these new conditions risk quickly losing market share to their rivals.

APIs and the explosion of marketing technology for marketers

October 6 2016

0 comments 0
Marketing Technology

Traditionally, “Application Program Interface (API)” was a term known mostly within the developer community. Also, it would be rare to hear about a marketer or a financial analyst “working with APIs.” However, as technology continues to evolve, there are more data and ways to measure data. A particularly interesting topic – marketing technology – came across my mind, and after some research, I’ve noticed marketers were actually the largest consumers of APIs.

How to solve the top 4 retail B2B challenges

September 26 2016

2 comments 0

You don’t need us to tell you how drastically the retail industry is changing. The convergence of channels driven by always-connected consumers and emerging technology is completely altering the way we shop for everything. To keep up with the pace of change, retailers need to be agile, flexible, and adaptable, which isn’t always easy with B2B technology standards. Here are the top 4 B2B challenges that retailers have to solve in order to thrive amidst digital disruption.

Introducing Catalyst Accelerate for Healthcare

September 15 2016

0 comments 0

Let’s face it – integration isn’t easy in healthcare. EHRs are notoriously thorny to work with. HIPAA regulations require security and governance controls to be put in place when data moves between systems. And while many technologies underlying digital transformation have enabled hospitals to engage with their patients in innovative ways, these technologies have dramatically increased the number of endpoints to connect to.

Mind the digital gap: Do more with less in Public Sector IT

August 2 2016

0 comments 0
Mind The Digital Gap

How do you do more with less?

This is the billion-pound question and one that is even more urgent in the UK public sector today. Years of austerity and government pressures to break up monolithic contracts have left the public sector scrambling to squeeze as much as they can from what they have. Against this backdrop, I was not surprised to see the Head of the National Audit Office (NAO) recently highlight the “digital capability gap” that’s still apparent across government. This refers to the government-wide ‘digital by default’ projects aiming to bring government services into the 21st century and make them more accessible/mobile, or make them more efficient, saving taxpayer money.