The retail landscape is becoming increasingly competitive, with Amazon repeatedly disrupting the industry. It can seem like the retail industry is in crisis; what is actually happening, though, is that the retail industry is undergoing some profound changes and most retailers are treading water.
In part one of this Q&A series, I sat down with Jeff Rauch, vice president of IT at ICW Group, a leading national insurance carrier with over 300,000 customers and 700 employees. Jeff shared his thoughts on the changing role of IT, how he is thinking about insurtech disruptors and the future of the insurance industry as a whole. (Disclosure: ICW Group is a customer of my employer, MuleSoft.)
MuleSoft is proud to announce the development of a FedRAMP In Process implementation of Anypoint Platform, reflecting our investment in meeting the strict security and quality standards outlined by the US Federal Government as part of the Federal Risk and Authorization Management Program (FedRAMP).
As of today, MuleSoft is the first and only company with an integration platform to be sponsored for authorization, reflecting our unique commitment toward enabling both on-premises and cloud integration in the federal government.
ECommerce is thriving in the UK. According to IMRG, £133 billion was spent online in 2016—a number expected to increase by 14 percent this year largely due to sales made on smartphones. As a result, traditional retailers need to meet changing consumer expectations and stay competitive by offering true omnichannel experiences.
Critical to offering customers seamless omnichannel experiences is a careful orchestration of digital technologies, largely explaining why 69 percent of global retailers plan to increase digital transformation investments this year.
For those of us who work in financial services, blockchain is the most interesting technology trend to emerge in recent years. Evangelists of this technology expose the decentralized nature of blockchain, and use phrases like “world computer” to describe the promise of this technology. While it’s true that blockchain has revolutionary potential, it’s important at this stage of the adoption cycle to investigate valuable use cases that will drive broader adoption.
A recent study from Johns Hopkins University examined the top causes of death in the U.S. What did researchers determine is the No. 3 cause of death in the U.S.? Is it cancer, heart disease? No — it is medical errors.
It is estimated that over 250,000 Americans die each year due to medical errors––from surgical mix-ups and paperwork errors to inaccurate doses and sudden infections.
Digital technology has transformed the retail industry over the past decade. The rise of eCommerce is at the centre of these changes, presenting both a major opportunity and a threat for retailers. Retailers of all shapes and sizes now require an online presence to be successful, whether the retailer is a major high-street chain running a flagship eCommerce site or a small boutique hosting its store on an Amazon micro-site. With the internet effectively flattening the retail marketplace,
In retail, you often hear the word “channel” when describing how products are delivered to the customer. But actually, a channel is a bit more involved. A retail channel is the end-to-end set of locations, processes, and technologies products pass through from the point of manufacture to the end-customer.
I recall a conversation with a Forrester analyst in 2004 on the topic of “retail channel integration.” Essentially, the gist of the discussion was centered on the integration of the online (eCommerce) channel with the store channel.
“I don’t think retail is dead. Mediocre retail experiences are dead;” this statement from Warby Parker co-founder Neil Blumenthal certainly rang true at the NRF 2018: Retail’s Big Show.
In fact, the retail industry was optimistic at this year’s conference, coming off the strongest holiday season gain since the Great Recession. After three days of keynotes, breakout sessions, and commentary from the industry’s most innovative leaders, it’s clear that the future of retail lies in delivering a superior customer experience.
MuleSoft provides the most widely used integration platform for connecting any application, data source or API, whether in the cloud or on-premises. With Anypoint Platform®, MuleSoft delivers a complete integration experience built on proven open source technology, eliminating the pain and cost of point-to-point integration. Anypoint Platform includes CloudHub™ iPaaS, Mule ESB™, and a unified solution for API management™, design and publishing.