Matt Serna

An API-led approach to energy and utilities digital transformation

In light of the digital transformation imperative, IT has taken center stage as a key enabling function supporting the survival and growth of the

Matt Serna

11 mins read | January 27, 2020

Business

Why energy and utility companies are expanding digital product portfolios

In addition to improving customer and stakeholder experiences or increasing employee productivity, energy and utility companies are also expanding their product portfolios beyond their

Matt Serna

10 mins read | January 10, 2020

Business

The digital utility: opportunity to increase operational efficiency

My previous blog in this series explored how forward-leaning energy and utilities providers embrace digital technologies to improve the experiences of the constituents that

Matt Serna

4 mins read | January 3, 2020

Business

5 ways energy and utilities providers are improving customer experiences

My first blog post in this series gave an overview of why energy and utilities firms like Siemens are undergoing digital transformation to remain

Matt Serna

5 mins read | December 27, 2019

Business

How APIs power digital transformation for energy and utilities

The energy and utilities industries are undergoing a dramatic shift driven by rising stakeholder and customer expectations, increasing economic, and political uncertainty, and emerging

Matt Serna

6 mins read | December 16, 2019

Business

5 industry showcases during the 4 days of Dreamforce

Integration has become a mission-critical strategic imperative for business across industries, from financial services, to healthcare, to manufacturing. Yet the nuances of how to

Matt Serna

8 mins read | November 12, 2019

Business

Could Reducing IT Costs Make Drug Prices Drop?

Drug prices for Americans under 65 are projected to rise more than 11% in 2017. For consumers and health insurance companies, this is a

Matt Serna

10 mins read | July 10, 2017

Business

Solving Healthcare’s Cloud Challenges

In our most recent Connectivity Benchmark Report, we surveyed over 951 IT decision makers (ITDMs), and approximately 90% of healthcare IT leaders ranked the

Matt Serna

7 mins read | July 3, 2017

Salesforce integration

Webinar: Accelerating Salesforce Deployment with MuleSoft

In the midst of increasing competitive pressures from both incumbents and startups, companies across all industries are adopting Software as a Service (SaaS) technologies

Matt Serna

3 mins read | June 15, 2017

Business

Better Government Depends on Legacy Modernization

In 2016, the Government Accountability Office, a US government watchdog, published an account of the oldest government IT systems. The average age of those

Matt Serna

6 mins read | May 25, 2017

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