Stephen Fishman

Why all API consumer journeys need a map

In the previous blog entry, I described two specific design artifacts (user types and personas) that can be used to inform an intentional API

Stephen Fishman

11 mins read | June 8, 2020

API design

Why designing an intentional API consumer experience starts with the users

A close friend and mentor of mine (Patrick Quattlebaum of Harmonic Design) once said “All systems have a design. The question is ‘is the

Stephen Fishman

14 mins read | May 1, 2020

IT management

How to survive disruption: an IT leader’s guide to business continuity

High availability (i.e., system redundancy) and disaster recovery (i.e., backup and restore) are common topics for IT leaders and practitioners. On the other hand,

Stephen Fishman

15 mins read | April 14, 2020

Digital transformation

Gene Kim’s “The Unicorn Project” – Thanks for all the silo busting

Regardless of all the conflicts in our world and around our Thanksgiving dinner tables, one man is consistent in carving out paths to unification

Stephen Fishman

10 mins read | December 4, 2019

IT management

Dropping the rock: How to align your enterprise on debt reduction and get back to business

Let’s get something straight. Everyone hates technical debt. It’s not controversial. (more…)

Stephen Fishman

12 mins read | August 1, 2019

API strategy

Experience APIs ownership and governance model

This blog series is the result of a collaboration between Stephen Fishman, Stanislav Pokraev, and Adam Davis. Each author represents a different area of

Stephen Fishman

8 mins read | April 12, 2019

API strategy

Process APIs ownership and governance model

This blog series is the result of a collaboration between Stephen Fishman, Stanislav Pokraev, and Adam Davis. Each author represents a different area of

Stephen Fishman

6 mins read | March 21, 2019

API strategy

System APIs ownership and governance model

This API ownership blog series is the result of a collaboration between Stephen Fishman, Stanislav Pokraev, and Adam Davis. Each author represents a different

Stephen Fishman

10 mins read | March 8, 2019

API strategy

API ownership for the modern enterprise

This blog series is the result of a collaboration between Stephen Fishman, Stanislav Pokraev, and Adam Davis. Each author represents a different area of the MuleSoft organization

Stephen Fishman

11 mins read | February 22, 2019