The service landscape is continuously evolving. Today, 72% of customers expect service agents to have access to all of their information; yet, 70% of service agents can’t find the customer information they need to do their job on one screen. Customer service organizations must meet ever-rising customer standards for fast, personalized, and connected engagement that requires access to service anytime and anywhere. Agents not only need tools to help their customers,
When you need to build an application and get it into production quickly, a template-driven, drag-and-drop development platform can save you hours of time. To streamline the integration process, MuleSoft has developed templates for Anypoint Flow Designer, packaging recurrent patterns to help developers work faster.
Templates are pre-built applications for common use cases that can be launched with just a few clicks and be configured via an intuitive interface.
To achieve efficient implementations with Async APIs, the need for new protocols and exchange patterns has become critical. Which is why we are excited to announce the release of the Mule WebSockets connector!
A WebSocket is a bi-directional, full-duplex, and persistent connection that is established on top of your existing HTTP infrastructure. Now, you no longer need to open new ports, modify firewalls, routers, or support new protocols.
With MuleSoft and Salesforce now together as one company, we now have an unparalleled opportunity to collaborate on new products and solutions to deliver joint value for customers. This has been a key area of focus for us, and we are excited to announce our first joint solution, MuleSoft Accelerator for Salesforce Service Cloud and B2C Commerce Cloud.
With DevKit 3.8.0, partners can manage their connector’s license natively within DevKit. This feature will allow partners to require license entitlement before users can deploy their connector in runtime.
Since I joined the company this summer, one of my main tasks has been to improve the connector certification program. To do this, I’ve engaged with partners, developers and MuleSoft employees; to further familiarize myself with our technology and processes, I decided to build my own Google Translate Connector. I’ve learned a lot by going through the process and wanted to share some resources I found most useful as I was building my connector.
I get the awesome opportunity to work with lots of MuleSoft developers. Today, many are venturing into the brave new world of connector development. I find a new connector developer’s first steps into this realm can be challenging. My hope, with this blog post, is to identify some of those common gotchas in connector development with Anypoint Connector DevKit. I won’t spend much time on implementation here.
Today, the Mule 3.7 runtime and Anypoint Studio June 2015 are now GA. This release brings to a close over two months of product announcements impacting nearly every aspect of Anypoint Platform. It also marks the beginning of a new way for our user community to experience our products — less as a collection of rich independent capabilities and more a unified platform with unified tooling and unified management to help users deliver value with speed,
MuleSoft provides the most widely used integration platform for connecting any application, data source or API, whether in the cloud or on-premises. With Anypoint Platform®, MuleSoft delivers a complete integration experience built on proven open source technology, eliminating the pain and cost of point-to-point integration. Anypoint Platform includes CloudHub™ iPaaS, Mule ESB™, and a unified solution for API management™, design and publishing.