Business

Modernizing customer engagement with open banking platforms

How can banks operating on a 20th century business model adequately service customers with 21st century expectations? ... read more.

Angie Campos

7 mins read | January 29, 2019

Business

Integration best practices: pioneer digital transformation with community

To understand the value of community and evangelism to your organization, it’s important to imagine one without it. ... read more.

Lee Alcorn

11 mins read | January 23, 2019

Business

Key NRF 2019 takeaway: the need for retail’s new platform-based business model

Last week’s NRF show made the digital imperative for retailers loud and clear – from analytics, AI, IoT, and chatbot demos to even the... read more.

Sophia Jiang

7 mins read | January 22, 2019

Business

Let customer experience drive your API strategy

As more business people become exposed to the API economy – the idea of turning business capabilities into APIs that are subsequently monetized in... read more.

Aaron Landgraf

4 mins read | January 17, 2019

Business

How Pilot Flying J developed an omnichannel strategy with MuleSoft

In the 60 years since its foundation as a single gas station in Virginia, Pilot Flying J has grown to be the largest operator... read more.

Christine Zuniga

8 mins read | January 15, 2019

Business

How to build an agile mobile strategy using APIs

As the number of mobile users grows to almost 5 billion in 2019, companies are under immense pressure to deliver engaging and secure apps,... read more.

John Withers

12 mins read | January 11, 2019

Digital transformation concept - hand turning dial

Business

CIO insights: 3 key takeaways for digital transformation

Seventy four percent of companies are going through some form of digital transformation. With percentages that high, there must be value buried somewhere in... read more.