How Agentforce Improves Insurance Claims Management

Insurance claims specialists face a myriad of challenges. From managing multiple tasks and cases simultaneously to organizing vast amounts of information, the demands on their time and resources are substantial. Traditional manual processes – like gathering policyholder details, verifying identities, calculating quotes, and explaining policy options – are cumbersome, time-consuming processes. These processes often require […]

Upgrade from CloudHub 1.0 to CloudHub 2.0 With Our In-App Upgrade Tool

Upgrade from CloudHub 1.0 to CloudHub 2.0 effortlessly with our new in-app upgrade tool. Discover the benefits of MuleSoft’s enhanced, Kubernetes-based platform, designed for improved security, performance, and scalability. Learn about our zero-downtime, guided upgrade process and how to transition your applications seamlessly. Start your journey to CloudHub 2.0 today and unlock exclusive features and innovations.

Unlocking the Full Potential of Data Cloud With MuleSoft

Did you know that integrating MuleSoft with Data Cloud can unlock actionable insights across your business? By combining these powerful tools, you can extend Data Cloud’s out-of-the-box connectivity, maximize its impact, and fuel your Agentforce Agents with the knowledge needed to deliver exceptional employee and customer experiences. In this blog, we’ll explore how MuleSoft enhances […]

MuleSoft Community Q3 Roundup and Q4 Look-Ahead

The MuleSoft Community has been busy. With Dreamforce, the release of Agentforce, tons of Agentforce Tours, and exciting events happening the rest of the year. Below, we captured some of the top moments from Q3 and highlight must see content from Q4. MuleSoft Community Q3 and Q4 events We had a blast at Dreamforce 2024! […]

The Secret Agents of Service: How Agentforce Service Agents Improve Customer Operations

As the customer service landscape evolves, a new era of AI-powered agents transforms how businesses interact with and delight their customers. From traditional human agents to generative AI and now autonomous, enterprise-integrated AI agents, we are witnessing a seismic shift in the field of customer support.  This evolution opens up a world of possibilities, enabling […]