Real-time, all the time and the impact on customer experience

customer experience digital

We all seem to take it for granted now. We go to a retailer’s website or mobile application. We click on the product we want. Instantly, we have access to inventory levels, expanded product descriptions and specifications, what other people think about the product, related products or accessories, and alternatives to the product. Within a couple of clicks, we can make up our mind on a product, order it, and receive a confirmation of order acceptance.

It’s almost 2018. Where is your application network?

November 28 2017

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application network mulesoft

For a while now, what gets me up and out of bed each morning is a new and very different way of thinking about software and technology: the application network. Before I get into the why, let’s start with the what. What are application networks?

Middleware is dead! Long live the application network!

November 24 2017

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application networks

Once upon a time, I couldn’t do without my middleware. To make my application resilient and scalable, and to allow it to talk to everything else in the enterprise, I had no choice but to stand up an ESB in my architecture. It was literally in the middle of everything I did. Then, when I moved to the cloud, my world began to change.

Physical, Virtual, Social: Is the Application Network Next?

application networks

Networks have always been at the heart of our society, defining our relationships, creating our experiences and ultimately shaping our lives. From the steam railways that enabled commerce between cities and towns, to the cables that paved the way for global communication over telephones and then the internet, networks have a history of redefining our way of life.  

More recently, the internet has given rise to virtual networks that allow us to connect to vast computing resources,

Application Networks in Federal Government

application networks

Across industries, organizations are realizing the power of reusable APIs to transform the way they do business. Health systems are redefining patient care, retailers are pioneering innovative omnichannel experiences for their customers, and banks have accelerated the speed at which they can bring innovative new products and services to market.

But what about government? How should federal agencies be thinking about leveraging reusable APIs to enable more efficient and cost-effective citizen service and mission delivery?

McDonald’s Digital Transformation – Wall Street is Loving It

Mcdonalds

What’s hotter than a fresh order of McDonald’s fries? McDonald’s stock price. After years of middling performance, the fast food giant’s shares are up nearly 27% and its $180 per share target price is the highest on Wall Street. What’s the reason? Digital transformation. The digital innovations that McDonald’s is bringing to their restaurants are disrupting the fast food burger industry and changing how a fast food restaurant is perceived.

McDonald’s is rolling out digital innovations

McDonald’s set out to implement digital innovation in its business model;

Are Application Networks the Key to Survival for Large Organizations?

January 30 2017

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application network

Large organizations aren’t nimble enough to launch new, innovative solutions to meet customer demands and get ahead of the competition.

The barriers to entry—for every industry— have evaporated. Start-ups are disrupting everything from financial services, to crowd-sourced insurance, to customizable health care, to shopping experiences. A new idea can be developed in the garage using powerful building blocks like unlimited cloud compute power, free dev tools, open APIs and open source components. New entrants build fast,

Application networks are the answer to digital transformation challenges

geometric connections

A recent survey conducted by MuleSoft of 800 IT professionals found that 66 percent feel they are under “drastic” pressure to deliver technology projects across their organisation. A similar number say change has to occur in order to meet business demands.

This is particularly true for larger organisations that use and deploy complex technology in traditional ways and cannot respond quickly to change.

They realise a new approach is needed to unlock the value of existing systems and deliver reusable assets that the business can build on top of to deliver outcomes faster than competition.

Future of FinTech depends on APIs

fintech api

Investors around the world in 2015 invested a total of $19.1 billion in the fintech industry.

Annual-Global-Fintech-Trend-2015-CB-Insights-KPMGAnnual-Global-Fintech-Trend-2015-CB-Insights-KPMG

It is not surprising considering the level of disruption in the financial industry; retail banks, traditional lenders, and traditional asset managers have all seen digital disruption. Over the past few years, we have seen explosive growth in online versions of those traditional services listed above with online only banks, peer to peer lending platforms,

Webinar: CIOs and CISOs – Enable Security By Design

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Learn how to align security and agility

In some organizations, the Chief Information Security Officer (CISO) has earned a reputation inside of IT as a blocker or a hindrance to innovation.  Some CISOs have even be referred to as the ‘Queen (or King) of No.’  Why?  Because despite the massive amounts of attention being paid to security in the media, with Target, Apple, Nissan, and Twitter all making the news recently for their security failures,