Reopening your doors: What COVID-19 revealed about the need for scalable business operations

Just a few months ago at NRF 2020: Retail’s Big Show, I heard Ajay Banga, CEO and President of Mastercard say that humility must be at the heart of change and innovation. His statement gave me pause. It felt counterintuitive to the traditional view — that significant change or innovation stemmed primarily from intelligence, creativity, and experience — but it resonated with me. The truth is, so many challenges and opportunities arise from unexpected or unfamiliar situations where there isn’t an obvious solution.

Combatting empty-shelf syndrome: Keeping grocery shelves stocked in the midst of crisis

Businesses across every industry have faced unparalleled disruption to their operations as a result of the coronavirus pandemic. In the retail sector, we’ve seen shelves across the globe being repeatedly stripped bare, as supply chains that simply weren’t geared-up to deal with such sudden and dramatic changes in buying behavior have struggled to keep up. 

A letter from MuleSoft CEO Simon Parmett

As we all manage our way through a pandemic, on behalf of all of us here at MuleSoft, we hope you and your families are safe and well. We’re here to listen, help, and support however we can, in what we know is an uncertain and challenging time. 

How MuleSoft partners are leading through change

MuleSoft is proud to stand with our customers and partners as we work together to navigate the challenges posed by COVID-19. In the spirit of collaboration, we invited members of our partner ecosystem to share how they and their customers are leading through change.

10 Anypoint Connectors to fight COVID-19 with resiliency

During the crisis, many businesses have rallied around three priorities as they look to a new normal:

  1. Ensuring business continuity:
  2. Empowering the digital workforce:
  3. Using technology to transform: 

With Anypoint Connectors, you can accelerate your journey by easily integrating with third-party applications — all out-of-the-box. Improve your data connectivity to make your organization more agile, create seamless experiences for your digital workforce by integrating employee lifecycle systems,

Managing employee relations for the next normal

Across geographies and industries, business leaders are grappling with new norms of operating as the remote workforce becomes the next normal. With the COVID-19 pandemic, many organizations have adapted rapidly to new ways of working and managing remote workers.   

In this context, new business priorities have emerged. Leadership has an onus to keep the workforce engaged, connected to central hubs and systems for business continuity, and minimized disruption while keeping employee welfare a top priority.

How a composable enterprise strategy can create more seamless patient journeys

The healthcare sector has always been at the cutting-edge of technology innovation, as new advances continue to offer hope for improvements in clinical services and patient outcomes. However, more recently, healthcare organizations (HCOs) around the world have come to realize that there’s just as much to gain from tapping into the power of cloud and app-based services, Internet of Things (IoT) and wearable devices, AI, and other emerging technologies that are revolutionizing consumer lifestyles and wider industries.

Your guide to returning to a safer, more connected workplace

MuleSoft is excited to be part of the newly launched, as we continue to empower our customers to unlock data and make informed decisions to lead through change. includes new technology solutions and expert resources to help business and community leaders around the world to reopen the workplace safely, reskill employees, and respond efficiently on the heels of the COVID-19 pandemic.

How COVID-19 can change your approach to omnichannel experiences

With COVID-19 impacting businesses and operations on a global scale, organizations across industries need to adapt faster than ever to meet changing consumer behavior and new dynamics of the market. Both B2B and B2C customers are finding new ways to interact with organizations. In a way, COVID-19 has created a unique, level playing field for organizations in every market. Nimble and agile organizations are coming out stronger with an ability to provide unified omnichannel experiences,

Why digital transformation shouldn’t stop with COVID-19

In the past few weeks, the world has changed — impacting priorities on a personal and business level. As organizations face a new reality with COVID-19, business leaders will need to revisit their digital transformation strategy in order to adapt. 

These changes aren’t limited to businesses. Rather, they are impacting employees, partners, and customers as well. In just the last week, my own family’s lifestyle has changed drastically: