Enterprises use one or more service management applications to manage business-critical workflows and often synchronize workflow information, such as tickets or tasks, to adjacent applications like Salesforce, JIRA, etc. In some cases, enterprises choose to expose a subset of the information externally for partner consumption. BMC Remedy Action Request (AR) System is a popular service management application that MuleSoft offers an out-of-the-box connector for, using the Remedy AR Java API for accessing various modules and forms.
If you have worked with Mule for any period of time you know that we provide deep support for interacting with Salesforce Clouds – including connectors, templates, and examples. But you may not be aware that Salesforce exposes many different APIs that our connectors leverage for these integrations. Many developers may be familiar with the real-time, bulk, or streaming integration patterns that Salesforce supports. This blog will touch on a lesser-known API resource Salesforce has released and the MuleSoft connector that supports it.
File-sharing is one of the most elementary ways to perform system integration. In the context of web applications, we call “upload” the process in which a user sends data/files from a local computer to a remote computer.
When you’re designing an API, it’s important to know the type of API you want for your specific project and what it’s advantages and disadvantages are. REST, or RESTful APIs are some of the most popular APIs; but how do you know that this type of API is right for what you want to do?
RESTful APIs are designed to take advantage of existing protocols.
Once you have an understanding of what your API needs to be able to do in order to meet your developer’s requirements, it’s important to ensure that it remains as flexible and extendable as possible. Taking advantage of best practices not only means that your API will be familiar to developers,
Perhaps the foundation of the foundation, understanding why you are building an API is a crucial step towards understanding what data/ methods your API should make accessible and how your users will utilize it.
MuleSoft provides the most widely used integration platform for connecting any application, data source or API, whether in the cloud or on-premises. With Anypoint Platform®, MuleSoft delivers a complete integration experience built on proven open source technology, eliminating the pain and cost of point-to-point integration. Anypoint Platform includes CloudHub™ iPaaS, Mule ESB™, and a unified solution for API management™, design and publishing.