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    Home > Articles by: Dan Owen

    Dan Owen

    Dan leads MuleSoft's APAC Customer Success Architecture team to enable our customers to adopt MuleSoft and an API-led connectivity architecture approach.
    Finserv Blog Industry
    Digital transformation

    Insights from a VP’s customer engagements: Digital transformation in financial services

    We seem to roll from one major external impact to the next in a quickening cycle – all while continuing to meet customer demands.
    Dan Owen
    11 mins read | August 24, 2022
    Careers & culture

    Panel discussion: Building a career in APIs and integration

    During a virtual Sydney MuleSoft Meetup, I led a panel discussion with members of the MuleSoft Community including customers, partners, and Muleys from different
    Dan Owen
    22 mins read | January 13, 2021
    IT management

    Creating a positive customer service experience during COVID-19

    Remember the good old days when eCommerce and social media were just getting big? ECommerce led to more touchpoints for businesses to connect with
    Dan Owen
    15 mins read | April 23, 2020
    API security

    Digital, data, and security: fundamental principles of government

    In my last blog, I discussed a few ways governments can create citizen journeys with API-led connectivity to address the inertia caused by legacy
    Dan Owen
    8 mins read | November 8, 2019
    API-led connectivity

    API-led connectivity for digital governments supporting citizen journeys

    In my previous blog posts, I outlined a number of concepts and challenges faced across governments building digital ecosystems. With those building blocks, how
    Dan Owen
    6 mins read | September 17, 2019
    digital government
    Business

    Security, APIs, and the future of government services

    As I mentioned in my previous blog post, it seems that delivering real digital government services are being held back for two principal reasons:
    Dan Owen
    9 mins read | June 28, 2019
    citizen on government mobile app
    Integration strategy

    Citizen journeys in a digital government

    As governments collect and share my data more freely across departments, they support the cross-departmental needs of my citizen requirements, organizing themselves to serve
    Dan Owen
    11 mins read | April 30, 2019

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