Customer expectations are constantly changing, which puts immense pressure on businesses to innovate or suffer the consequences. As a result, 97% of executives surveyed for the 2019 MuleSoft Connectivity BenchmarkReport say digital transformation is a top priority for their organization. To meet customer expectations, a company must be able to derive important insights from data, as well as automate and streamline its business processes. Unfortunately, the complexity of today’s IT landscape presents a paradox because,
As a Muley from the old times, one question that came to my mind during the acquisition is how MuleSoft is going to deliver new value for our customers now that we are part of Salesforce. To help answer this question, I joined the Accelerators team, with the goal of building MuleSoft Accelerators for Salesforce B2C Commerce Cloud and Service Cloud. Since there is a lot of interest around Accelerators, I wanted to provide a preview of what it is and what you can expect.
The combination of Salesforce and MuleSoft Anypoint Platform is a match made in heaven. There are many rich ways to integrate to the Salesforce clouds and our Salesforce Connector provides a comprehensive way to connect with each. From an integration perspective, it is tempting to treat Salesforce as just another endpoint, but for best results, a deeper understanding of Salesforce can go a long way.
In my first blog post of this 3-part series, I introduced the concept of reuse and return on integration assets (ROIA). In the second post, I shared a simple framework you can leverage to calculate ROIA to help inform integration development prioritization. In this post, I’ll share how one MuleSoft customer (I’ll call them “Tech, Inc.”) creates millions of dollars in value per year through reuse.
Being a developer-first company means you have to be exactly where developers build great products. Which is why HERE Technologies has joined the MuleSoft Technology Partner Program and has contributed to the MuleSoft partner ecosystem by releasing Geocoder API specifications. This collaboration will empower MuleSoft developers to create more engaging and contextual user experiences with the most comprehensive and accurate location technology.
This is the first blog in a series explaining how MuleSoft’s Anypoint Platform can provide agile connectivity across monolith, SOA, and microservices architectures
Agility, a universal term used to start nearly any discussion around IT enablement these days, has become the single most desired capability for enterprises over the last 20 years. Initially sold as the magic key to enable innovation and gain a competitive market advantage,
CIOs and IT departments have one common goal: to increase efficiency through technology. One way to reach this goal is by investing in the employee experience. When companies invest in a better digital workplace, their employees become more productive and ultimately drive 30% more revenue growth. Sounds pretty good, right?
But delivering a connected employee experience is hard. Enterprises need to develop applications that are both highly functional and fueled by data.
As our recently published whitepaper, “How to articulate the value of integration,” reveals, “integration has become a key determinant of who leads and who lags in today’s global economy.” However, despite the growing focus on building a fully connected organization, many businesses struggle to achieve it, due to a lack of business and IT alignment and a clear understanding of the value better integrations create.
Did you know 69% of service leaders say a single customer view provides more cross-sell and upsell opportunities? That’s right—customer service as a revenue generator! Yet, 70% of service agents can’t find all the information they need to do their job on one screen.
MuleSoft provides the most widely used integration platform for connecting any application, data source or API, whether in the cloud or on-premises. With Anypoint Platform®, MuleSoft delivers a complete integration experience built on proven open source technology, eliminating the pain and cost of point-to-point integration. Anypoint Platform includes CloudHub™ iPaaS, Mule ESB™, and a unified solution for API management™, design and publishing.