How to deliver employee apps fast with Lightning Platform and MuleSoft

CIOs and IT departments have one common goal: to increase efficiency through technology. One way to reach this goal is by investing in the employee experience. When companies invest in a better digital workplace, their employees become more productive and ultimately drive 30% more revenue growth. Sounds pretty good, right?

But delivering a connected employee experience is hard. Enterprises need to develop applications that are both highly functional and fueled by data.

Calculating the value of API-led integration

calculating-value-of-integration

As our recently published whitepaper, “How to articulate the value of integration,” reveals, “integration has become a key determinant of who leads and who lags in today’s global economy.” However, despite the growing focus on building a fully connected organization, many businesses struggle to achieve it, due to a lack of business and IT alignment and a clear understanding of the value better integrations create. 

Salesforce integration made easy: MuleSoft and Service Cloud

MuleSoft and Service Cloud

Did you know 69% of service leaders say a single customer view provides more cross-sell and upsell opportunities? That’s right—customer service as a revenue generator! Yet, 70% of service agents can’t find all the information they need to do their job on one screen. 

How a global manufacturing company successfully integrated SAP with MuleSoft

MuleSoft Catalyst’s outcome-based delivery methodology

SAP ERP is notoriously challenging to integrate with other systems. Thus, SAP integration requires not only the right technology and strategic approach but also a means of enabling your organization to achieve success.

Deliver a connected service experience with MuleSoft and Salesforce

connected service experience

How your organization can create digital service transformation

Top 3 challenges to SAP integration

integration complexity

The following three SAP integration challenges must be well understood and carefully considered when planning an integration strategy.

Integrating SAP to transform your business

SAP integration concept

The SAP ecosystem is complex. However, the right SAP integration strategy enables organizations to transform critical business functions.

The integration value framework: platform benefits and business outcomes

integration network

Although different, platform benefits and business outcomes are ultimately connected. Each can be used to inform business cases, convince non-technical stakeholders, and motivate entire IT organizations to build projects of the highest quality.

Understanding the indirect value of integration

indirect value of integration framework

The total value of integration for an organization can be measured by direct and indirect value. As I explained in my last post, communicating both is important; direct value of integration – what we also call “platform benefits” – only tells part of a compelling story.

Understanding the direct value of integration

Business bar chart - integration value

The total value of integration for an organization is measured in two ways: direct and indirect value. Articulating value in both is important, but this blog post will define and explore the direct value piece in depth.