Organizations around the globe and across every industry have faced unprecedented disruption over the last few months — having to quickly stabilize their business and meet the new needs of their customers and communities, in addition to adjusting how they operate.
Earlier this year, our Connectivity Benchmark report found that 92% of organizations are currently undertaking digital transformation initiatives or plan to in the next year. While some organizations paused their digital transformation projects,
My customers say that the new ways of working brought on by COVID-19 have made a significant impact on the technology transformation initiatives they’re currently executing. Trying to do the same (or more) amid unforeseen circumstances is unsurprisingly not as productive. Projects and programs have been put on hold, reprioritized, or canned completely.
In the past few weeks, the world has changed — impacting priorities on a personal and business level. As organizations face a new reality with COVID-19, business leaders will need to revisit their digital transformation strategy in order to adapt.
These changes aren’t limited to businesses. Rather, they are impacting employees, partners, and customers as well. In just the last week, my own family’s lifestyle has changed drastically:
Few trends have been at the fore more than digital transformation in recent years. Could 2020 be the year where reality finally catches up with the hype?
Recent research has revealed that nearly every organization is currently planning digital transformation initiatives, but there are still a number of challenges to overcome before most of them reach maturity.
MuleSoft recently published its global 2020 Connectivity Benchmark Report, surveying 800+ global IT leaders on the state of digital transformation. A large number of respondents from Greater China gave their insights displaying vast differences between Greater China and the global respondents, which can inform our local strategies.
Compared to our global findings, Greater China respondents report they have the highest increase in projects asked of them (43%). However, this group was also the least likely (30%) to say they successfully delivered on all of their projects last year.
Companies around the globe and in every industry are undergoing digital transformation. The goal of this transformation is to provide customers with the connected experiences they’ve come to expect. Today’s customers want integrated, personalized, truly connected products, services, and experiences that can be leveraged across every channel.
Digital transformation is a major initiative already underway or kicking off this year for 92% of organizations. This transformation is critical to the company’s bottom line, as 72% of IT leaders predict their organization will lose revenue if they don’t digitally transform in the next 12 months.
To successfully digitally transform, integration is necessary. Functional teams drive innovative ideas, and hand-off their technical needs to IT. This leads to a backlog of integration tasks — as 94% of IT leaders reporting that the need for integration spans across the entire organization.
For the fifth annual Connectivity benchmark report, MuleSoft, in partnership with Vanson Bourne, surveyed 800 IT leaders from global enterprises — from the US and the UK to Germany and Japan — on the state of digital transformation and connectivity.
There’s a revolution underway in enterprises, as businesses look to digitally transform to enhance the customer experience. From seamless omni-channel shopping to voice activated connected devices, customers expect businesses to evolve rapidly and deliver experiences they value. We are in the middle of one of the most important economic movements in a generation, often referred to as “uberization.” This is shifting businesses away from traditional models and towards an “everything-as-a-service (XaaS)” model that combines: instant gratification,
