An API-led approach to energy and utilities digital transformation

January 27 2020

0 comments

In light of the digital transformation imperative, IT has taken center stage as a key enabling function supporting the survival and growth of the modern energy and utilities provider. New technologies and tools support anytime, anywhere access of data, real-time processing, and increasingly rich analytics functionality. As executives and line-of-business owners increase the pressure on IT teams to deliver these new capabilities to support strategic business objectives, demands on IT have exceeded IT delivery capacity. 

How APIs power digital transformation for energy and utilities

December 16 2019

0 comments

The energy and utilities industries are undergoing a dramatic shift driven by rising stakeholder and customer expectations, increasing economic, and political uncertainty, and emerging new technologies. 

IT Visionaries Podcast: How to connect the world using APIs and integration

I had the pleasure of joining Ian Faison, founder of Mission.org, to record an episode for the podcast, IT Visionaries. The episode is part of a series hosted by the Salesforce Customer 360 Platform to discuss emerging trends in IT and how you can apply those trends at your organization. 

I’ve shared the top five insights from our conversation below. My main hope for you when listening to the podcast and reading this list is that you start thinking about APIs and integration as the drivers of change within your organization.

Digital transformation (DX) engine scenario

In my first blog, I explained what digital transformation is, why connectivity and integration is vital for a successful digital transformation, and how MuleSoft’s Anypoint Platform is an engine to power that digital transformation.

In this blog post, I’ll be using a common digital transformation initiative in the domain of digital customer experience (DCX) as an example: “Enhanced customer sales experience.”

Combating digital disruption with APIs

December 10 2019

0 comments
digital-disruption

This is a summary of a post published by CIO.com. Read the full article here. 

Digital disruption is everywhere. We see it in retail with big players like Amazon, the transportation industry with applications like Uber and Lyft, and AirBnB in hospitality. The world around us is changing and going digital.This worries many leaders in at-risk industries — because the traditional good or service they offer may eventually become obsolete. 

The blockers and catalysts of digital transformation – part 2

In part 1, I presented how we digitalized and transformed the traditional assisted transport service of an NGO. The transformative change from digitalization to digital transformation is challenging because it requires change. The following image shows the three relevant stages.

Anypoint Platform: The digital transformation engine

This article will present the concept of a “Digital Transformation Engine,” its value and ideal capabilities. Next, we’ll explore how Anypoint Platform is uniquely positioned to provide such capabilities and deep dive into the most common integration patterns and data sync strategies within the context of  digital transformation. 

The blockers and catalysts of digital transformation – part 1

blockers-of-digital-transformation

How many have you heard that you need APIs for digital transformation? How about that this also requires cultural transformation? Let me guess: too many! Businesses are struggling when it comes to knowing what to look for, what actions to take, and how to make digital transformation work.

Digital transformation is more than just technology. Digital transformation prepares organizations to leverage the benefits of new technology to create business value.

The top 7 digital transformation trends shaping 2020

digital-trends-2020

Over the past few years, digital transformation has become a catch-all term for reimagining business in the digital age: it can refer to any process that uses digital technologies to solve for changing business and market requirements. Nearly all (97%) IT decision makers are involved in digital transformation initiatives at their respective organizations, but many struggle to define a clear strategy.

Top 5 CIO podcasts

Top-podcasts-CIO

The role of the chief information officer is becoming ever more important as they drive organizations toward success with both business and technology in mind. We’ve rounded up some of the best CIO podcasts that talk about everything from digital transformation to cloud security to measuring the impact of IT.