MuleSoft recently published its global 2020 Connectivity Benchmark Report, surveying 800+ global IT leaders on the state of digital transformation. A large number of respondents from Greater China gave their insights displaying vast differences between Greater China and the global respondents, which can inform our local strategies.
Compared to our global findings, Greater China respondents report they have the highest increase in projects asked of them (43%). However, this group was also the least likely (30%) to say they successfully delivered on all of their projects last year.
Companies around the globe and in every industry are undergoing digital transformation. The goal of this transformation is to provide customers with the connected experiences they’ve come to expect. Today’s customers want integrated, personalized, truly connected products, services, and experiences that can be leveraged across every channel.
Digital transformation is a major initiative already underway or kicking off this year for 92% of organizations. This transformation is critical to the company’s bottom line, as 72% of IT leaders predict their organization will lose revenue if they don’t digitally transform in the next 12 months.
To successfully digitally transform, integration is necessary. Functional teams drive innovative ideas, and hand-off their technical needs to IT. This leads to a backlog of integration tasks — as 94% of IT leaders reporting that the need for integration spans across the entire organization.
For the fifth annual Connectivity benchmark report, MuleSoft, in partnership with Vanson Bourne, surveyed 800 IT leaders from global enterprises — from the US and the UK to Germany and Japan — on the state of digital transformation and connectivity.
There’s a revolution underway in enterprises, as businesses look to digitally transform to enhance the customer experience. From seamless omni-channel shopping to voice activated connected devices, customers expect businesses to evolve rapidly and deliver experiences they value. We are in the middle of one of the most important economic movements in a generation, often referred to as “uberization.” This is shifting businesses away from traditional models and towards an “everything-as-a-service (XaaS)” model that combines: instant gratification,
In light of the digital transformation imperative, IT has taken center stage as a key enabling function supporting the survival and growth of the modern energy and utilities provider. New technologies and tools support anytime, anywhere access of data, real-time processing, and increasingly rich analytics functionality. As executives and line-of-business owners increase the pressure on IT teams to deliver these new capabilities to support strategic business objectives, demands on IT have exceeded IT delivery capacity.
The energy and utilities industries are undergoing a dramatic shift driven by rising stakeholder and customer expectations, increasing economic, and political uncertainty, and emerging new technologies.
I had the pleasure of joining Ian Faison, founder of Mission.org, to record an episode for the podcast, IT Visionaries. The episode is part of a series hosted by the Salesforce Customer 360 Platform to discuss emerging trends in IT and how you can apply those trends at your organization.
I’ve shared the top five insights from our conversation below. My main hope for you when listening to the podcast and reading this list is that you start thinking about APIs and integration as the drivers of change within your organization.
In my first blog, I explained what digital transformation is, why connectivity and integration is vital for a successful digital transformation, and how MuleSoft’s Anypoint Platform is an engine to power that digital transformation.
In this blog post, I’ll be using a common digital transformation initiative in the domain of digital customer experience (DCX) as an example: “Enhanced customer sales experience.”
This is a summary of a post published by CIO.com. Read the full article here.
Digital disruption is everywhere. We see it in retail with big players like Amazon, the transportation industry with applications like Uber and Lyft, and AirBnB in hospitality. The world around us is changing and going digital.This worries many leaders in at-risk industries — because the traditional good or service they offer may eventually become obsolete.
