How the Industrial Commission of Arizona automated workflows using MuleSoft and Salesforce

Business woman hand smartphone multi-channel communication

The Industrial Commission of Arizona (ICA) administers and enforces state laws relating to the protection of life, health, safety, and welfare of Arizona’s employees. This includes laws relating to workers’ compensation, occupational safety and health, payment of wages, and child labor.

Application Networks in Federal Government

application networks

Across industries, organizations are realizing the power of reusable APIs to transform the way they do business. Health systems are redefining patient care, retailers are pioneering innovative omnichannel experiences for their customers, and banks have accelerated the speed at which they can bring innovative new products and services to market.

But what about government? How should federal agencies be thinking about leveraging reusable APIs to enable more efficient and cost-effective citizen service and mission delivery?

Upcoming webinar: Driving Digital Transformation in Federal Government

Federal Digital Transformation

Organizations today face an increasing amount of roadblocks from legacy systems. From system outages to high support and maintenance costs, legacy systems prevent businesses from innovating at the necessary pace to keep up with competition, customer demands, and the desires of stakeholders like employees and partners.

Institutions in the federal government face these pressures as well, but they have even more difficult challenges than companies in the private sector.