Responding to COVID-19 challenges has led to an explosion of digital innovation in a place often overlooked — our own governments.
Through the power of APIs, innovative agencies have enabled contact tracing solutions across major U.S. cities, automated eligibility programs for real-time citizen financial assistance, and other mission-critical projects in a matter of weeks. And with nearly 200 FedRAMP-authorized cloud technologies now available, U.S. government agencies can leverage similar digital solutions that have driven innovation throughout the private sector.
For the past six months, I worked on a federal consulting project to transform data from a client’s legacy systems into a new centralized cloud repository. We chose MuleSoft as the integration and API platform to drive this transformation. After implementing my first MuleSoft project in the federal space, I jotted down a handful of takeaways to share with others embarking on new projects. Here are my top learnings:
The Industrial Commission of Arizona (ICA) administers and enforces state laws relating to the protection of life, health, safety, and welfare of Arizona’s employees. This includes laws relating to workers’ compensation, occupational safety and health, payment of wages, and child labor.
Across industries, organizations are realizing the power of reusable APIs to transform the way they do business. Health systems are redefining patient care, retailers are pioneering innovative omnichannel experiences for their customers, and banks have accelerated the speed at which they can bring innovative new products and services to market.
But what about government? How should federal agencies be thinking about leveraging reusable APIs to enable more efficient and cost-effective citizen service and mission delivery?
Organizations today face an increasing amount of roadblocks from legacy systems. From system outages to high support and maintenance costs, legacy systems prevent businesses from innovating at the necessary pace to keep up with competition, customer demands, and the desires of stakeholders like employees and partners.
Institutions in the federal government face these pressures as well, but they have even more difficult challenges than companies in the private sector.
MuleSoft provides the most widely used integration platform for connecting any application, data source or API, whether in the cloud or on-premises. With Anypoint Platform®, MuleSoft delivers a complete integration experience built on proven open source technology, eliminating the pain and cost of point-to-point integration. Anypoint Platform includes CloudHub™ iPaaS, Mule ESB™, and a unified solution for API management™, design and publishing.