single customer view

Being customer-centric means that you have a solid reputation along with the trust and loyalty of your customer. The probability of positive word of

This holiday season will be unlike any we’ve ever experienced. Despite the uncertainty of whether consumers will spend money during this holiday season, consumers

Businesses of all industries and sizes can understand the growing importance of a single, unified customer view. Financial institutions in particular are realizing the

With the world becoming increasingly digital and customer preferences radically changing, one global top-tier bank found itself handicapped by its complex technology landscape.  (more…)

The pace of change in customers’ expectations in an always-on, always-connected world has never been higher. (more…)

Imagine that retailers, banks, and hospitals can access all data about their customers through a single interface––the data might include the last product a