UX anti-patterns: Some rules are meant to be broken

Anti-patterns can be hard to spot. Anti-patterns are the inevitable outcome when a rule set is applied so rigidly that it yields the opposite of the original desired outcome.

User experience is no exception to anti-patterns. As UX principles and practices become more commonplace, enterprises are finding themselves faced with an increasing number of failures in the nooks and crannies of the experiences they are crafting.

5 UX Lessons Learned from Disneyland

April 17 2017

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Retro Disneyland Sign and Flags

Disneyland is a fantastic place to learn about UX (user experience) design. We would like to share 5 of the many UX lessons we learned on a recent visit.

Disneyland has long been regarded as the “happiest place on earth,” largely because of the carefully curated guest experience. Disneyland possesses an atmosphere of excitement and adventure and greets returning visitors with a wave of nostalgia. It has been upheld as a gold standard in customer service and has employed sophisticated design methods to help guests suspend belief and experience magic.

The story behind custom policies in Studio 6.1

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I’ve always wondered how other software teams work. From the design experiences at Airbnb to the development practices at Spotify – these kinds of backstage stories are a great source of inspiration for me. So when Alex Li, Product Manager of Studio, asked me to write about custom policy support in Studio 6.1, my answer was, “Yes, of course! But I’d love to write about what happened behind the scenes.”
What is a custom policy?

Missing at SXSW 2015: Conversations Between Engineers and Designers

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UX, meet Engineering. Engineering, meet UX. You two should talk.

MuleSoft’s very own Mason Foster, Director of User Experience, checked out this year’s SXSW Interactive festival and made an interesting observation. In a recent post on re/code, he points out that, “there were myriad opportunities for engineers to learn the ins and outs of the hot technologies, and countless rooms packed with user experience (UX) professionals discussing the latest trends in design.

CloudHub Release 40 – Enhanced Usability for MuleSoft Anypoint Platform

October 27 2014

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CloudHub Release 40 merges components of MuleSoft’s Anypoint Platform (CloudHub and Anypoint Platform for APIs) into a single seamless user experience. In addition, it delivers a host of usability features, including:

  • Advanced identity and access management
  • Support for multiple production environments
  • Application resource monitoring

Read on for all the details.

Prototyping with HTML

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“I believe that if we think first about people and then try, try, and try again to prototype our designs, we stand a good chance of creating innovative solutions that people will value and enjoy.”Bill Moggridge, Designing Interactions

Prototyping is a key practice of design; it allows designers to visualize, evaluate, and communicate.

To explore design ideas, the prototype must be quick and inexpensive.

Meet a Muley – Emma Guo, Sr Javascript UI Engineer

January 17 2014

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This week we chatted with one of our Sr Javascipt UI Engineers, Emma Guo. Read on to learn more about her love for AngularJS, zombie makeup, and Ted. Yes, that angry teddy bear Ted.

First thought this morning?

  • How can I get ready in 10 minutes? (Even though I know it’ll still take 30)

What exactly do you do?

Meet a Muley – James Hall, Interaction Designer

December 20 2013

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This week we’re wrapping up our Meet a Muley posts for 2013 with James Hall! As an Interaction Designer on the Product Team, James focuses on creating the best possible experience for our users. Read on to learn why he considers himself a “shaved ice connoisseur” and how he deals with being a tech-neophyte in a tech startup!

First thought that came to mind when you looked into the mirror today?