According to the Connectivity Benchmark Report, nearly every CIO is actively involved in digital transformation projects. It’s a top priority for business leaders, which is why it is a key theme at this year’s Dreamforce conference where there will be more than 1,000 sessions.
Here are the top seven sessions every business leader attending Dreamforce to learn:
Dreamforce is just a few days away! MuleSoft and Salesforce have been hard at work to make this the best year ever for our attendees. Whether this is your first year at Dreamforce or your 10th, you’ll need to know what to expect as you make your way to the Bay!
Here are 10 insider tips for making the most out of your four days of Dreamforce.
eCommerce is more than setting up a website — it’s building a strong digital platform to integrate critical commerce data and processes spanning across your ERP, OMS, POS, and other core systems. With MuleSoft and Commerce Cloud, companies can create the foundation for headlesscommerce by unlocking real-time inventory and product catalog information from any external system.
As customers demand more personalization across buying journeys, top sales teams increasingly rely on a 360-degree customer view. In fact, high-performing sales teams are twice as likely to have integrated systems in place. MuleSoft enables a connected selling experience by integrating third-party systems with Sales Cloud — rapidly surfacing customer and order information from ERP and legacy systems. By unlocking the back office with MuleSoft, customers have seen 26% increased sales productivity and three times faster order provisioning.
CRMs and marketing automation tools are, without a doubt, critical to running revenue operations for businesses. Revenue leaders must do more than just execute, they need to define a go-to-market strategy that will drive the business toward its short- and long-term revenue goals.
Create a connected service experience with a single view of your customer
Did you know that 69% of service leaders say a single customer view provides more cross-sell and upsell opportunities? That’s right — customer service can help generate revenue! Yet, for most companies, customer data is spread across various legacy systems. It’s why many service agents spend more time searching for data than serving customers. MuleSoft and Service Cloud eliminates swivel chair service processes and automates manual service processes by unifying your system data into a single console,
It’s been just over a year since MuleSoft joined the Salesforce family, and what a year it has been!
MuleSoft is transforming the way businesses connect applications, data sources, and devices to deliver speed, agility, and innovation at scale. The results continue to speak for themselves. Analysts recently recognized Anypoint Platform for delivering more than a 445% ROI, and we’re the only company to be listed as a leader in both Gartner Magic Quadrants for iPaaS and API management.
MuleSoft CONNECT has made its way across the globe, teaching business leaders about the possibilities of API-led connectivity. This integration train is making it’s last two stops in North America in Chicago and New York.
MuleSoft provides the most widely used integration platform for connecting any application, data source or API, whether in the cloud or on-premises. With Anypoint Platform®, MuleSoft delivers a complete integration experience built on proven open source technology, eliminating the pain and cost of point-to-point integration. Anypoint Platform includes CloudHub™ iPaaS, Mule ESB™, and a unified solution for API management™, design and publishing.