IT management

5 tips to continue your technology transformation

My customers say that the new ways of working brought on by COVID-19 have made a significant impact on the technology transformation initiatives they’re... read more.

Dan Henry

9 mins read | May 21, 2020

IT management

Managing employee relations for the next normal

Across geographies and industries, business leaders are grappling with new norms of operating as the remote workforce becomes the next normal. With the COVID-19... read more.

Lisa Hurwitz

7 mins read | May 6, 2020

IT management

3 tips for managing remote IT operations

Many companies find themselves unexpectedly managing a completely remote workforce due to the global coronavirus pandemic. While some companies have managed the switch seamlessly,... read more.

Abhishek Nagrath

12 mins read | April 28, 2020

IT management

Rethinking the customer journey after COVID-19

The world has seen tremendous change in the last few months. “Social distancing” has become the norm to protect against coronavirus and businesses, big... read more.

Prasenjit Banerjee

11 mins read | April 27, 2020

IT management

Creating a positive customer service experience during COVID-19

Remember the good old days when eCommerce and social media were just getting big? ECommerce led to more touchpoints for businesses to connect with... read more.

Dan Owen

15 mins read | April 23, 2020

IT management

How integration can future-proof IT for disruption

What do manufacturing companies, healthcare providers, and fast food retailers have in common? They all need to access data to deliver on mission-critical and... read more.

Brandon Cohan

8 mins read | April 15, 2020

IT management

How to survive disruption: an IT leader’s guide to business continuity

High availability (i.e., system redundancy) and disaster recovery (i.e., backup and restore) are common topics for IT leaders and practitioners. On the other hand,... read more.

Stephen Fishman

15 mins read | April 14, 2020

IT management

IT’s checklist: leading the business through crisis

In times of crisis, like this one, companies can face enormous disruption to their business and executives are pressured to make a series of... read more.

Jack Holt

14 mins read | April 13, 2020

IT management

5 best practices for engaging your virtual workforce

Staying connected and keeping your teams engaged is more important than ever as we navigate new challenges during this COVID-19 pandemic. Our MuleSoft/Salesforce executive... read more.

Rachel Tan

11 mins read | April 7, 2020

IT management

Why integration isn’t just a problem for IT

Digital transformation is a major initiative already underway or kicking off this year for 92% of organizations. This transformation is critical to the company’s... read more.

Jess Munday

6 mins read | March 9, 2020

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