Digital transformation

Automation is here, and it’s revolutionizing how we work

Digital transformation initiatives have dramatically accelerated during the worst of the COVID-19 pandemic. Business leaders raced to buy new technology to transition to a... read more.

Marc Caltabiano

8 mins read | April 15, 2022

Digital transformation

Driving digital innovation to deliver better customer experiences in Asia

Almost three quarters of organizations’ customer interactions are digital. However, according to the MuleSoft 2022 Connectivity Benchmark Report, 70% of organizations struggle to provide... read more.

Frederick Oon

6 mins read | April 6, 2022

Digital transformation

The future of patient-centric care using modern APIs

Diagnosing, treating, and even communicating with healthcare patients has taken a drastic change in the past two years. With the rise of virtual care,... read more.

Alexa Cushman

7 mins read | April 5, 2022

Digital transformation

How Trustees Executors used integration and automation to become a modern finserv company

The financial services sector has been on a rapid path of digital transformation, focusing on innovation to support its internal systems, stakeholder interactions and... read more.

Ryan Bessemer

7 mins read | March 28, 2022

Digital transformation

Challenges and opportunities with connected retail experiences

With consumers demanding greater convenience, more speed, and expertly personalized shopping experiences, the retail sector is undergoing huge transformation. MuleSoft’s 2022 Connectivity Benchmark Report... read more.

Rita Jackson

6 mins read | March 23, 2022

Manage the customer experience, not just communications

Digital transformation

How to use customer communication management to manage CX

Clear and consistent communication with customers is one of the most important functions of a company regardless of industry. ... read more.

Dan Wilson

8 mins read | March 16, 2022

Digital transformation

Digital cross-collaboration: How to have your own mini Dreamforce

We miss the water cooler. ... read more.

Matt Albert

11 mins read | March 2, 2022

Digital transformation

OakNorth’s journey from the first cloud-based commercial bank to the top 1%

We’ve seen several trends gathering steam in the financial services sector in the past year, as Carole Layzell, Senior Director of Customer Transformation at... read more.

Jerome Bugnet

7 mins read | February 24, 2022

blog_What is a digital HQ_ How to build one for the digital-first world_EN

Digital transformation

How to build a connected digital HQ for the digital-first world

Today’s hybrid working model comes with a new set of challenges, like balancing employee wellbeing with data security and compliance outside your office walls.... read more.

Ben Spicer

10 mins read | February 21, 2022

Digital transformation

Using API integration for worker safety and supply chain visibility

Working beyond the four walls of an office? We don't often think about the behind-the-scenes operations of keeping a dispersed workforce connected, but orchestrating... read more.

Uma Dubey

8 mins read | January 26, 2022

7 business leaders share their digital imperatives for 2022

How MuleSoft Training and Certification helped upskill a new tech company

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