CIO perspective: We all recognize the importance of data to the customer experience, so why can’t we get it right?

December 12 2018

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CIO perspective data management

I began my career in retail technology in 1992, a few years before Amazon began selling books online and would, as we all know, go on to forever redefine retail and consumer behavior. In all that time, data about customers, inventory, service, and marketing simmered below the surface of retail organizations — never rising to the level of prioritization that would have empowered us to leverage it to full effect.

Unlocking Data to Transform Financial Services

Financial services information technology (IT) has transformed from order taker to strategic business partner. As part of this transformation, IT organizations are finding they must address key challenges with legacy modernization, data management and digital transformation.

MuleSoft has launched a three-part white paper series discussing these challenges and how financial institutions are overcoming them. In the first installment in our Connected Financial Institution whitepaper series,