An inside look at PayPal’s data-first approach

The COVID-19 pandemic has inspired tremendous change in every industry. Business leaders faced with a changing workforce and world have had to pivot faster, decide faster, and deliver faster — and at the end of the day, they still have to delight their customers.

Achieving data mastery: how to break organizational silos by adopting a digital mindset

Devenir un leader de la data : comment briser les silos organisationnels en adoptant un digital mindset

As data is more than ever fueling digital transformation strategy leading potentially to industry disruption and disintermediation, this blog discusses the importance of breaking organizational silos as a first step by challenging the status quo and establishing a culture of change: before facing the complexity of systems and architecture, IT leaders need to adopt a digital mindset.

Why Mule is not your data strategy

I often get asked the question, “What is your data strategy?” It’s a bit of a tricky question as in some areas we do a lot with data, and in other areas, we do very little with it. The market has trained folks to believe they need to become ‘data-centric’ via a data strategy — and so it goes.

The data tools market has various solutions with overlap amongst the different segments which are defined differently by the analysts that cover them.

Becoming a data-driven enterprise starts with getting in the loop

Some problems are “oak tree problems” and being a data-driven enterprise is one of them. An oak tree problem is one that is characterized by the need to have started working on the problem quite a way back in the past while also being specifically relevant today. The Chinese proverb “The best time to plant an oak tree was 20 years ago. The second best time is today.” describes this idea to perfection.

CIO perspective: We all recognize the importance of data to the customer experience, so why can’t we get it right?

December 12 2018

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CIO perspective data management

I began my career in retail technology in 1992, a few years before Amazon began selling books online and would, as we all know, go on to forever redefine retail and consumer behavior. In all that time, data about customers, inventory, service, and marketing simmered below the surface of retail organizations — never rising to the level of prioritization that would have empowered us to leverage it to full effect.

Unlocking Data to Transform Financial Services

Financial services information technology (IT) has transformed from order taker to strategic business partner. As part of this transformation, IT organizations are finding they must address key challenges with legacy modernization, data management and digital transformation.

MuleSoft has launched a three-part white paper series discussing these challenges and how financial institutions are overcoming them. In the first installment in our Connected Financial Institution whitepaper series,