APIs in the world of IT operations

it operations

In a previous life, I worked primarily with the operational side of the IT business, which is concerned with monitoring and operational alerting. The requirements we implemented were variations on a theme that typically started with the business asking IT to provide an SLA  for “availability” of a service as well as an SLA for the responsiveness of a service. On the surface, these requirements were clean and simple, but in practical terms, things got murky very quickly.

How MuleSoft helps customers succeed on Black Friday and Cyber Monday

mulesoft black friday cyber monday

The holiday shopping season is upon us, with Black Friday and Cyber Monday just around the corner. Last year, shoppers spent over $655.8 billion during Black Friday and that amount is expected to increase by 47% this year. And during Cyber Monday last year, shoppers spent a record-breaking $3.45 billion, a 12.1% increase from the previous year.

Runtime Manager 1.5.0 release

Anypoint Platform vision and Summer 2016 updates

In our previous Runtime Manager blog, Production Lifecycle for IT operations,  we covered the importance of a production lifecycle and effective monitoring and management strategies for IT Operators. This is to ensure that critical business operations are running at all time. In this blog, we will be going over how MuleSoft’s Anypoint Runtime Manager enables IT Operators to significantly reduce their MTTI (Mean time to identification) &